Web Customer Support Specialist jobs in Virginia Beach, VA

Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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IT Specialist/Web Design
  • T-Solutions, Inc.
  • Wallops Island, VA OTHER
  • Overview

    Overview:

    T-Solutions is the company people want to work for and work with when seeking global services and innovative solutions. We employ highly qualified and uniquely skilled professionals who are committed to providing services with integrity. We are the preferred partner to deliver excellence and to enrich our clients, employees and communities.

     

    Who We Are

    T-Solutions is a woman-owned, veteran-owned business headquartered in Chesapeake, Virginia that creates exceptional, responsive solutions to complex challenges for our global clients in the field of government contracting.  We are an innovative, agile provider of specialized, technical solutions and an exceptional cache of capabilities that enable mission-critical operations and decision making. We provide the expertise and guidance needed to help customers succeed in today’s era of defense, security, maintenance engineering, logistics, and business transformation. Our core competencies are aligned with the current needs of our customers; and those competencies anticipate and facilitate work with our customer to address their future needs. We are continually striving to adapt emerging and proven technologies to further enhance the abilities of our customers and partners.

     

    Essential Duties and Responsibilities

    • Lead small software development projects using agile methods to develop applications within the IIS/AWS framework, as well as developing in the SharePoint environment.
    • Plan and coordinate execution of software development activities to include requirements elicitation, development of schedules, documenting designs, coding, debugging, testing, and facilitating user acceptance.
    • Establish standard operating procedures for software development activities.
    • AWS Cloud Administration: will manage the AWS environment (EC2, S3, Amazon CLI, CloudWatch, etc.) as well as act as a server admin as needed to support the servers, verify STIG settings, IIS, and SQL database.
    • Optimize existing web applications and ensure applications comply with Department of Defense.
    • Application Development: Support application and system development which includes C# .Net, SharePoint, Angular, Node.js, JavaScript, CSS, Power Apps, Power Automate, Power BI, etc. as well as supporting legacy applications in ASP.Net.

     

    Education, Knowledge, Experience, Skills and Abilities Required

    • Bachelor’s degree, preferably in Web Design, Computer Science, or a related discipline.
    • Two years' relevant experience such as web, Intranet, and MS SharePoint design, demonstrated experience in secure web design, MS SharePoint administration and workflow, HTML, VB Script, XML, JavaScript, XHMTL, MS SQL, C , C#.
    • Prior experience with Linux is desired.
    • Four additional years of experience in those development areas (web design, SharePoint, etc.) may substitute for bachelor’s degree.
    • A Master of Science or Arts in Web Design, Computer Science, or a related discipline will substitute for two years of the relevant experience requirement noted above.

     

    Certificates, Licenses, Registration

    • DoD 8570.01-M IAT Level II certification, such as Security CE.

     

    Qualifications

    • Active DoD Secret security clearance highly desired however candidates who are eligible to obtain and maintain a DoD Secret security clearance will be considered. If the selected candidate does not hold an active clearance, he/she will receive a contingent offer. A start date will be established once an interim Secret clearance is granted.
    • Must be a U.S. citizen.
    • Must possess a valid Driver’s License.
    • Must have reliable transportation to and from various work locations.

     

    Physical Requirements 

    • Ability to frequently traverse stairs.
    • Sitting for long periods of time, standing, walking, crouching, and kneeling.
    • Reaching, handling, using equipment, keyboards, and mobile devices.
    • Lifting boxes (files and supplies) up to 20 lbs.

     

     

    T-Solutions is proud to be an Affirmative Action/Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.   

     

    T-Solutions is proud to be a Veteran-Friendly Employer. T-Solutions does not discriminate against a qualified applicant because of their status as a protected veteran, or their relationship or association with a protected veteran.   This includes spouses and other family members.  

     

  • 2 Days Ago

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Customer specialist
  • Octane Co.
  • Virginia, VA FULL_TIME
  • Become a Remote Client Relations Specialist and immerse yourself in a culture committed to delivering excellence, all from the comfort of your own home office. Role Overview : As a Remote Client Relat...
  • 2 Days Ago

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Customer Support Technician I
  • Virginia Beach City Public Schools
  • Virginia, VA FULL_TIME
  • Under the direction of the Customer Support Center Supervisor, the position is responsible for providing top-quality customer service by fielding incoming calls and troubleshooting applications, netwo...
  • 5 Days Ago

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Customer Service/Support Staff
  • United Medical Inc.
  • Virginia, VA FULL_TIME
  • Job Description Job Description Salary : 18.00 to 22.00 About the role The Customer Service / Support Staff is responsible for assisting with the administration of all incoming referrals, orders for d...
  • 1 Month Ago

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Desktop Support Specialist
  • Urology of Virginia PLLC
  • Virginia, VA FULL_TIME
  • DescriptionCompany OverviewUrology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clini...
  • 4 Days Ago

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IT Technical Support Specialist
  • Sentara
  • Virginia, VA FULL_TIME
  • Job Description SummaryIT Technical Support Specialist is a customer-facing role. IT Technical Support Specialist, is responsible for assisting customers with technical issues or questions relating to...
  • 7 Days Ago

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0 Web Customer Support Specialist jobs found in Virginia Beach, VA area

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IT Customer Service Support Specialist
  • DT Professional Services
  • Norfolk, VA
  • Job Summary: DT Professional Services is seeking an IT Customer Support Specialist to provide installation, configuratio...
  • 5/12/2024 12:00:00 AM

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Courtesy Clerk/Grocery Bagger
  • Kroger
  • Virginia Beach, VA
  • Job Description Create an outstanding customer experience through exceptional service. Establish and maintain a safe and...
  • 5/12/2024 12:00:00 AM

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Medical Equipment Customer Service Representative
  • Rotech Healthcare Inc.
  • Virginia Beach, VA
  • OVERVIEW: Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound car...
  • 5/12/2024 12:00:00 AM

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Patient Care Customer Service Representative
  • Therapy Network The LLC
  • Virginia Beach, VA
  • ** Patient Care Customer Service Representative** + **Job Tracking ID**: 512934-798965 + **Job Location**: Virginia Beac...
  • 5/12/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Stronghold
  • Virginia Beach, VA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive Pay / Email Only - As a Customer Support Specialist y...
  • 5/10/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Tovala
  • Chesapeake, VA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Customer Support Specialist you'll: Hel...
  • 5/10/2024 12:00:00 AM

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FT Customer Support Specialist (Work From Home)>
  • Quartet Health
  • Portsmouth, VA
  • [Call Center / Remote] - Anywhere in U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6...
  • 5/9/2024 12:00:00 AM

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FT Customer Support Specialist (Work From Home)>
  • Quartet Health
  • Suffolk, VA
  • [Call Center / Remote] - Anywhere in U.S. / $47,500 per year + bonuses / Medical, dental + vision coverage / 401K / 9a-6...
  • 5/9/2024 12:00:00 AM

Virginia Beach is located at 36°51′02″N 75°58′40″W / 36.8506°N 75.9779°W / 36.8506; -75.9779 (Virginia Beach). According to the United States Census Bureau, the city has a total area of 497 square miles (1,290 km2), of which 249 square miles (640 km2) is land and 248 square miles (640 km2) (49.9%) is water. It is the largest city in Virginia by total area and third-largest city land area. The average elevation is 12 feet (3.7 m) above sea level. A major portion of the city drains to the Chesapeake Bay by way of the Lynnhaven River and its tributaries. The city is located at the southeaster...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Web Customer Support Specialist jobs
$50,261 to $70,652
Virginia Beach, Virginia area prices
were up 1.2% from a year ago

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