Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Overview:
T-Solutions is the company people want to work for and work with when seeking global services and innovative solutions. We employ highly qualified and uniquely skilled professionals who are committed to providing services with integrity. We are the preferred partner to deliver excellence and to enrich our clients, employees and communities.
Who We Are
T-Solutions is a woman-owned, veteran-owned business headquartered in Chesapeake, Virginia that creates exceptional, responsive solutions to complex challenges for our global clients in the field of government contracting. We are an innovative, agile provider of specialized, technical solutions and an exceptional cache of capabilities that enable mission-critical operations and decision making. We provide the expertise and guidance needed to help customers succeed in today’s era of defense, security, maintenance engineering, logistics, and business transformation. Our core competencies are aligned with the current needs of our customers; and those competencies anticipate and facilitate work with our customer to address their future needs. We are continually striving to adapt emerging and proven technologies to further enhance the abilities of our customers and partners.
Essential Duties and Responsibilities
Education, Knowledge, Experience, Skills and Abilities Required
Certificates, Licenses, Registration
Qualifications
Physical Requirements
T-Solutions is proud to be an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
T-Solutions is proud to be a Veteran-Friendly Employer. T-Solutions does not discriminate against a qualified applicant because of their status as a protected veteran, or their relationship or association with a protected veteran. This includes spouses and other family members.
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