Workforce Management Analyst jobs in Muscle Shoals, AL
Recently Added Workforce Management Analyst jobs
Management and Program Analyst
- U.S. Department of the Treasury
-
Florence, AL
FULL_TIME
-
Duties
WHAT IS THE COMMIUNICATIONS AND LIAISON (C&L) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
Vacancies Will Be Filled In The Following Specialty Areas
Office of Communications (Planning & Content Development)
The following are the duties of this position at the full working level.- Meets with managers and executives within the Service to define the overall goals and objectives of the project.
- Prepares action plans and schedules for various phases of project accomplishment, both short and long-range; ensures that plans are consistent with Service goals, schedules, and policies.
- Prepares recommendation for resource requirements to accomplish the project; negotiates with managers of various components of the Service to obtain needed resources and support.
- Establishes a system to review, control, and report on project status.
- Plans, coordinates, and establishes operating methods and procedures for accomplishment of project mission; as needed, directs the development and accomplishment of employee training relating to the project.
Requirements
Conditions of Employment- Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
- A 1-year probationary period is required.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at http://www.irs.gov/(https://www.irs.gov/individuals/get-transcript) to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS.
- This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
SPECIALIZED EXPERIENCE: GS-14 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience performing a wide range of analytical and evaluative methods and techniques, qualitative and quantitative, sufficient to accomplish complex projects or studies broad in scope and magnitude; experience applying management principles and processes to perform project/program management duties and coordinating project objectives and recommendations.
AND
MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks.
AND
TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
For more information on qualifications please refer to OPM's Qualifications Standards.
Education
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.
Additional information- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
- This is a non-bargaining unit position.
- Tour of Duty: Day Shift- Start and stop times between 6:00 a.m. and 6:00 p.m.
- Alternative work schedule, staggered work hours or telework may be available.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code
- 9202(c) and 5 C.F.R
- 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov. To learn more, please visit our page at: Treasury.gov/fairchanceact.
- Obtain and use a Government-issued charge card for business-related travel.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies.
- 8 Days Ago
Supervisory Management and Program Analyst
- U.S. Department of the Treasury
-
Florence, AL
PART_TIME
- DutiesWHAT IS PRIVACY, GOVERNMENT LIAISON & DISCLOSURE (PGLD) DIVISION?PGLD is responsible for safeguarding and protecting sensitive taxpayer and employee information while promoting government transp...
- 8 Days Ago
Management and Program Analyst (Project Manager)
- U.S. Department of the Treasury
-
Florence, AL
FULL_TIME
- DutiesWHAT IS THE HUMAN CAPITAL OFFICE (HCO)DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies Will Be Filled In The Following...
- 6 Days Ago
Treasury Management Client Services Analyst
- CB&S Bank
-
Russellville, AL
FULL_TIME
- GENERAL FUNCTION: The Treasury Management Client Services Analyst is a client-facing position that provides exceptional service and attention to CB&S Bank clients who utilize or expect to utilize Trea...
- 11 Days Ago
Workforce Development Coach
- Goodwill Industries of Middle TN
-
Lawrenceburg, TN
FULL_TIME
- The Workforce Development Coach will coordinate services that address barriers to education, training, and employment. This is a position that does the important mission work for the organization. Coa...
- 3 Days Ago
Workforce Development Coach -Connecting Forward
- Goodwill Industries of Middle Tennessee
-
Lawrenceburg, TN
FULL_TIME
- Job Location Lawrenceburg Career Solutions Job Summary: The Workforce Development Coach will coordinate services that address barriers to education, training, and employment. This is a position that d...
- 19 Days Ago
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0 Workforce Management Analyst jobs found in Muscle Shoals, AL area
Human Resources Market Director
- Scott & Crosby Staffing, Inc.
-
Florence, AL
- Job Description Serves as Human Resources Market Director over 2 medical centers reporting to the Chief Executive Office...
- 6/14/2024 12:00:00 AM
Hematologist Oncologist
- Clearview Cancer Institute
-
Muscle Shoals, AL
- Clearview Cancer Institute Hematologist Oncologist Opportunity Muscle Shoals, AL Full-Time About the Practice and their ...
- 6/14/2024 12:00:00 AM
Manufacturing Engineering - Manager
- North American Lighting
-
Muscle Shoals, AL
- Job Summary Who We Are North American Lighting Inc., member of the Koito Group of Companies, is the largest tier one aut...
- 6/14/2024 12:00:00 AM
Warehouse Logistics & Order Selector
- Sysco Foods
-
Muscle Shoals, AL
- Responsibilities This is a warehouse position responsible for operating an electric pallet jack, or forklift, to select ...
- 6/14/2024 12:00:00 AM
ONBOARDING COORDINATOR - DEBONE 1ST SHIFT
- Hiring Now!
-
Russellville, AL
- At Pilgrim s, Safety Is A Condition, which means the safety of our team members comes first - always.We have implemented...
- 6/13/2024 12:00:00 AM
ONBOARDING COORDINATOR - DEBONE 3RD SHIFT
- The Judge Group
-
Russellville, AL
- At Pilgrim s, Safety Is A Condition, which means the safety of our team members comes first - always.We have implemented...
- 6/13/2024 12:00:00 AM
Human Resources Manager
- First Solar
-
Trinity, AL
- Human Resources Manager The Human Resources Manager performs management-level strategic human resources related duties f...
- 6/12/2024 12:00:00 AM
Human Resources Generalist
- First Solar
-
Trinity, AL
- Job Description Job Description Human Resources Generalist III Basic Job Functions: The Human Resources Generalist III i...
- 6/11/2024 12:00:00 AM
About Muscle Shoals, Alabama
Muscle Shoals is the largest city in Colbert County, Alabama, United States. As of the 2010 census, the population of Muscle Shoals was 13,146. The estimated population in 2015 was 13,706.
Both the city and the Florence-Muscle Shoals Metropolitan Area (including four cities in Colbert and Lauderdale counties) are commonly called "the Shoals". Northwest Alabama Regional Airport serves the Shoals region, located in the northwest section of the state.
Since the 1960s, the city has been known for music – developing the "Muscle Shoals Sound", as local recording studios (including FAME Studios in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Analyst jobs
$54,426 to $68,871
Muscle Shoals, Alabama area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Workforce Management Analyst do?
Workforce Management Analyst in Northbrook, IL
Assist with analysis to interpret operational trends and aid in creating recommendations for possible improvement strategies based upon customer satisfaction trends.
November 30, 2022
Workforce Management Analyst
Performs ongoing adjustments of schedule to meet Service Level, training, policy notification, meetings, and coaching opportunities.
January 03, 2023
Develops and maintains call/issue reports and data models related to the Contact Center and Enrollment and Billing operations for the purpose of providing data analysis to the entire D2C organization, including senior leadership.
January 08, 2023
Communicate with front-line leaders to ensure they have the data needed to address staffing needs, both excess capacity and short-falls to guarantee service levels are maintained within target.
January 10, 2023
Monitor, record, and escalate real-time schedule adherence impacts including tardiness, absenteeism, and other schedule deviations as well as recognize and initiate escalation process for system outages and submit problem tickets to the help desk while working with Information Technology to initiate appropriate tactics to ensure service levels are maintained.
February 04, 2023
Creates, maintains and runs reports and dashboards within analytical tools to effectively track key performance indicators and measure historical trends.
February 13, 2023
Report system outages, adherence, skilling, and service level concerns to the WFM team, Contact Center Team and TAC Leadership as appropriate.
March 07, 2023
Demonstrated ability to communicate moderately complex issues and solutions across all levels of the organization, present complex ideas concisely and clearly articulate ideas verbally and in writing is necessary.
April 13, 2023
Manage forecast results by provide feedback, input and reporting to business partners to develop more scientific and accurate forecasting methodology.
April 25, 2023