Workforce Management Supervisor jobs in Broken Arrow, OK

6 Workforce Management Supervisor jobs found in Broken Arrow, OK area

Broken Arrow is a city located in the northeastern part of the U.S. state of Oklahoma, primarily in Tulsa County but also with a section of the city in western Wagoner County. It is the largest suburb of Tulsa. According to the 2010 census, Broken Arrow has a population of 98,850 residents and is the fourth-largest city in the state. However, a July 2017, estimate reports that the population of the city is just under 112,000, making it the 280th-largest city in the United States. The city is part of the Tulsa Metropolitan Area, which has a population of 961,561 residents. The Missouri–Kansas–T...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Supervisor jobs
$33,978 to $55,580
Broken Arrow, Oklahoma area prices
were up 1.2% from a year ago

Workforce Management Supervisor
Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.
December 12, 2019
Works closely with Client Services, Operations, Sales, Implementations Education/QA.
February 15, 2020
Understanding of Workforce Management principles preferably in Genesys WFM software, or other WFM software.
February 25, 2020
Demonstrated ability to think strategically, develop, present and implement proposals.
March 02, 2020
Prepare individual and unit production reports on a daily, weekly, monthly and quarterly basis.
March 09, 2020
Performs trend analysis to manage business decisions.
March 11, 2020
Monitors and assists with support of daily activities to ensure team and operational goals are met and implements recovery/escalation plans as appropriate.
April 01, 2020
Supervises all functions of the department as it relates to staff, operations, finance and accounting.
April 11, 2020
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
April 13, 2020
Develop WFO score boards and score cards for each center, department, and team member ensuring proper tracking toward operational and WFO goals.
April 18, 2020