Workforce Management Supervisor jobs in Hammond, IN

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Shift Supervisor Management Trainee
  • CVS Pharmacy, Inc.
  • Schererville, IN FULL_TIME
  • Job Description
    The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

    Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

    Essential Functions:
    1. Management
    • Work effectively with store management and store crews
    • Supervise the store’s crew through assigning, directing and following up of all activities
    • Effectively communicate information both to and from store management and crews
    2. Customer Service
    • Assist customers with their questions, problems and complaints
    • Promote CVS customer service culture. (Greet, offer help, and thank)
    • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
    • Maintain customer/patient confidentiality

    Required Qualifications
    Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

    COVID Requirements
    CVS Health requires its Colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

    If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

    If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

    Preferred Qualifications
  • Experience in retail


  • Education
  • High school diploma or equivalent required


  • Business Overview
    At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

    We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
  • 1 Day Ago

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Nurse Director Case Management
  • Clinical Management Consultants
  • Valparaiso, IN FULL_TIME
  • An award-winning healthcare provider in Indiana is seeking a Nurse Director Case Management! This 100 bed community hospital has been serving residents of Northern Indiana for more than 40 years. They...
  • 23 Days Ago

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Leadership & Management Positions - FULL TIME ( Entry Level )
  • Ethos Management
  • Crown Point, IN FULL_TIME
  • Company DescriptionEthos Management is a private Brand Marketing & Management Firm, we are partnered with some of the most well known fortune 100 clients within the technology, entertainment, televisi...
  • 1 Month Ago

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Travel Clinic Registered Respiratory Therapist - $1,636 per week
  • HealthTrust Workforce Solutions CHS
  • Valparaiso, IN FULL_TIME
  • HealthTrust Workforce Solutions CHS is seeking a travel Clinic Registered Respiratory Therapist for a travel job in Valparaiso, Indiana.Job Description & RequirementsSpecialty: Registered Respiratory ...
  • 1 Month Ago

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Travel Clinic Cath Lab Technologist - $2,454 per week
  • HealthTrust Workforce Solutions CHS
  • Valparaiso, IN FULL_TIME
  • HealthTrust Workforce Solutions CHS is seeking a travel Clinic Cath Lab Technologist for a travel job in Valparaiso, Indiana.Job Description & RequirementsSpecialty: Cath Lab TechnologistDiscipline: A...
  • 1 Month Ago

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Brand Ambassador Staff
  • Headway Workforce Solutions
  • Munster, IN FULL_TIME
  • On behalf of our client Headway Events & Experiential, a division of Headway Workforce Solutions, is currently seeking motivated and enthusiastic Brand Ambassador Staff in Munster, IN. As a Brand Amba...
  • 29 Days Ago

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0 Workforce Management Supervisor jobs found in Hammond, IN area

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Human Resource Director
  • Oak Park Residence Corporation
  • Oak Park, IL
  • Job Description Job Description DIRECTOR OF HUMAN RESOURCES The Director of Human Resources will run the daily functions...
  • 4/24/2024 12:00:00 AM

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Assistant Director of Human Resources
  • Concordia University Chicago
  • River Forest, IL
  • Concordia University Chicago (CUC) invites applications for the full-time, exempt position of Assistant Director of Huma...
  • 4/24/2024 12:00:00 AM

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Career Coach - Permanent Supportive Housing
  • Metropolitan Family services
  • Chicago, IL
  • Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part ...
  • 4/23/2024 12:00:00 AM

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Human Resource Generalist
  • Acadia Healthcare Inc.
  • Chicago, IL
  • ESSENTIAL FUNCTIONS: Responsible for a variety of cross-functional duties in the administration of human resources for t...
  • 4/23/2024 12:00:00 AM

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Human Resources Assistant 1-2 years Experience!
  • Merito Group
  • Chicago, IL
  • Would you like the opportunity to work in a fast-paced, global company where you will make a direct impact? Location: Sc...
  • 4/22/2024 12:00:00 AM

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Senior HR Specialist
  • Department Of The Treasury
  • Orland Park, IL
  • DutiesWHAT IS THE HUMAN CAPITAL OFFICEDIVISION?A description of the business units can be found at: https://www.jobs.irs...
  • 4/22/2024 12:00:00 AM

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Human Resources Generalist
  • Purpose Workforce Solutions
  • Chicago, IL
  • Company Description Purpose Workforce Solutions is a Chicago-based full-service staffing agency that specializes in ment...
  • 4/22/2024 12:00:00 AM

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Human Resource Generalist
  • Task Force Tips
  • Valparaiso, IN
  • Job Description Job Description Task Force Tips, LLC. is an established manufacturer of firefighting equipment based in ...
  • 4/21/2024 12:00:00 AM

Hammond (/ˈhæmənd/) is a city in Lake County, Indiana, United States. It is part of the Chicago metropolitan area. First settled in the mid-19th century, it is one of the oldest cities of northern Lake County. As of the 2010 United States census, it is also the largest in population: the 2010 population was 80,830, replacing Gary as the most populous city in Lake County. From north to south, Hammond runs from Lake Michigan down to the Little Calumet River; from east to west along its southern border, it runs from the Illinois state line to Cline Avenue. The city is traversed by numerous rai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Workforce Management Supervisor jobs
$40,523 to $61,915
Hammond, Indiana area prices
were up 1.3% from a year ago

Workforce Management Supervisor
Demonstrated ability to think strategically, develop, present and implement proposals.
January 15, 2023
Understanding of Workforce Management principles preferably in Genesys WFM software, or other WFM software.
January 19, 2023
Supervises all functions of the department as it relates to staff, operations, finance and accounting.
February 07, 2023
Prepare individual and unit production reports on a daily, weekly, monthly and quarterly basis.
February 19, 2023
Assists with the planning, implementation, measurement and attainment of the department's goals and objectives.
March 30, 2023
Works closely with Client Services, Operations, Sales, Implementations Education/QA.
May 01, 2023
Monitors and assists with support of daily activities to ensure team and operational goals are met and implements recovery/escalation plans as appropriate.
May 12, 2023
Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
May 21, 2023