Customer Care Manager Salary in Merida, MX

Change Country
Change Country

Get Salary Data on All Global Countries

How much does a Customer Care Manager make in Merida, MX? The average Customer Care Manager salary in Merida, MX is MXN$782K as of April 08, 2021, but the range typically falls between MXN$544K and MXN$1,116K. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

View as graph View as table
Global Market Data
50TH(Median) MXN$782K 25TH MXN$544K 75TH MXN$1,116K

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

Change Search Criteria

See it in Action

Skills to Boost a Customer Care Manager Salary

Mastering key skills can significantly increase your earning potential as a Customer Care Manager. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 15% salary raise, while strong Customer Support skills boost pay by a 2%. Even Customer Retention can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Support
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Customer support is considered as one of the main data channels for customer satisfaction research and a way to increase customer retention.
Customer Retention
Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely. Selling organizations generally attempt to reduce customer defections. Customer retention starts with the first contact an organization has with a customer and continues throughout the entire lifetime of a relationship and successful retention efforts take this entire lifecycle into account. A company's ability to attract and retain new customers is related not only to its product or services, but also to the way it services its existing customers, the value the customers actually generate as a result of utilizing the solutions, and the reputation it creates within and across the marketplace.
More Skills...
Based on recent job listings, in-demand skills in the Customer Care Manager field include Customer Service (15%), Customer Support (2%), and Customer Retention (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service MXN$899K
Customer Service
MXN$899K
15%
Customer Support MXN$798K
Customer Support
MXN$798K
2%
Customer Retention MXN$790K
Customer Retention
MXN$790K
1%
Customer Service
1.57%
Customer Support
1.46%
Customer Retention
20.10%
Job Openings for Customer Care Manager in Merida, Mexico
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

About Merida, Mexico

Mérida is located in the northwest part of the state of Yucatán, which occupies the northern portion of the Yucatán Peninsula. To the east is the state of Quintana Roo, to the west is the state of Campeche, to the north is the Gulf of Mexico, and far to the south is the state of Chiapas. The city is also located in the Chicxulub Crater. It has a very flat topography and is only 30 feet (9 m) above sea level. The land outside of Mérida is covered with smaller scrub trees and former henequen fields. Almost no surface water exists, but several cenotes (underground springs and rivers) are found...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Customer Care Manager Pay Difference by Cities

City, Country Compared to national average
City, Country Guadalajara, MX Compared to national average
-5.3%
City, Country Queretaro, MX Compared to national average
+ 6.9%
City, Country Aguascalientes, MX Compared to national average
-4.4%
City, Country Cuernavaca, MX Compared to national average
+ 3.7%
City, Country San Luis Potosi, MX Compared to national average
-1.4%
City, Country Mexicali, MX Compared to national average
-4.8%
Employees with Customer Care Manager in their job title in Queretaro, MX earn an average of 6.9% more than the national average. The lower salaries can be found in Guadalajara, MX (5.3% less), Mexicali, MX (4.8% less), Aguascalientes, MX (4.4% less), San Luis Potosi, MX (1.4% less).

Understand the base salary paid range for a Customer Care Manager in Merida, MX

Average Base Salary

Core compensation

543912
1115900
782045
The chart shows the base salary for Customer Care Manager in Merida ranges from MXN$544K to MXN$1,116K with the average base salary of MXN$782K. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Care Manager may get paid difference by industry, location, and factors.

Customer Care Manager Frequently Asked Questions

Can I expect to receive a higher salary for the position of Customer Care Manager in Queretaro than for the same job in Guadalajara in the Mexico?

On average, a Customer Care Manager, working in Queretaro, Mexico, would generally get a higher salary than those working in the city of Guadalajara. The larger cities in the MX typically provide numerous opportunities for Customer Care Manager Jobs. Since Merida, Mexico is an attractive place to work for many professions, Customer Care Manager Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. April 08, 2021 salary.com )
What is the salary range for a Customer Care Manager in Merida, Mexico? What is the average hourly rate?

The average salary for a Customer Care Manager in Merida, Mexico is MXN$782K per year. The salary range for a Customer Care Manager is between MXN$544K and MXN$1,116K. While we are seeing hourly wages as high as MXN$536 and as low as MXN$261, the majority of Customer Care Managers are currently paid an average of MXN$376 in Merida, Mexico. The average salary pay range for a Customer Care Manager can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Care Manager in Merida, Mexico can differ based on any or all of these varying factors. April 08, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Customer Care Manager job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Customer Care Manager working in Merida, Mexico will receive in exchange for their job. Some common items included in the total compensation of a Customer Care Manager working in the Merida, Mexico are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Merida, Mexico might also offer long-term incentives such as stock options or stock grants for Customer Care Managers. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. April 08, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: April 08, 2021