How much does a Customer Service Representative II make in Katowice, PL? The average Customer Service Representative II salary in Katowice, PL is zł53,159 as of April 16, 2021, but the range typically falls between zł39,370 and zł75,226. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

Global Market Data
50TH(Median) zł53,159 25TH zł39,370 75TH zł75,226

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Skills to Boost a Customer Service Representative II Salary

Mastering key skills can significantly increase your earning potential as a Customer Service Representative II. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 41% salary raise, while strong Cash Handling skills boost pay by a 1%. Even Quality Assurance can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Cash Handling
Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Quality Assurance
Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
More Skills...
Based on recent job listings, in-demand skills in the Customer Service Representative II field include Customer Service (41%), Cash Handling (1%), Quality Assurance (1%), and Financial Services (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service zł74,954
Customer Service
zł74,954
41%
Cash Handling zł53,691
Cash Handling
zł53,691
1%
Quality Assurance zł53,691
Quality Assurance
zł53,691
1%
Financial Services zł53,691
Financial Services
zł53,691
1%
Customer Service
1.57%
Cash Handling
2.33%
Quality Assurance
0.39%
Financial Services
3.26%
Job Openings for Customer Service Representative II in Katowice, Poland
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Katowice is a city in Upper Silesia in southern Poland, on the Kłodnica and Rawa rivers (tributaries of the Oder and the Vistula respectively). It is in the Silesian Highlands, about 50 km (31 mi) north of the Silesian Beskids (part of the Carpathian Mountains) and about 100 km (62 mi) southeast of the Sudetes Mountains. Katowice is in the Katowice Highlands, part of the Silesian Highlands, in the eastern part of Upper Silesia, in the central portion of the Upper Silesian Coal Basin. Katowice is an urban community in the Silesian Voivodeship in south-west Poland. It is central district of the ...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
City, Country Compared to national average
City, Country Warsaw, PL Compared to national average
+ 5.7%
City, Country Katowice, PL Compared to national average
+ 3.0%
City, Country Bialystok, PL Compared to national average
-0.8%
City, Country Gdynia, PL Compared to national average
+ 1.7%
City, Country Czestochowa, PL Compared to national average
+ 0.8%
City, Country Radom, PL Compared to national average
+ 1.5%
Employees with Customer Service Representative II in their job title in Warsaw, PL earn an average of 5.7% more than the national average. The lower salaries can be found in Bialystok, PL (0.8% less).

Understand the base salary paid range for a Customer Service Representative II in Katowice, PL

Average Base Salary

Core compensation

39370
75226
53159
The chart shows the base salary for Customer Service Representative II in Katowice ranges from zł39,370 to zł75,226 with the average base salary of zł53,159. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Service Representative II may get paid difference by industry, location, and factors.