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Computer Support Operations Specialist II Salary in the United States

How much does a Computer Support Operations Specialist II make in the United States?

As of September 01, 2026, the average salary for a Computer Support Operations Specialist II in the United States is $61,370 per year, which breaks down to an hourly rate of $30.

However, a Computer Support Operations Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $79,538
  • Majority Range (25th-75th percentile): $53,680 to $70,880
  • Entry-Level (10th percentile): $46,679

Key Factors That Influence Computer Support Operations Specialist II Salaries

A Computer Support Operations Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Computer Support Operations Specialist Salaries?

Experience is a primary driver of a Computer Support Operations Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Computer Operations and Monitoring Specialist I (0-1 years): $48,940
  • Computer Support Operations Specialist II (1-3 years): $61,368
  • Computer Operations and Monitoring Specialist III (3-5 years): $68,076
  • Computer Support Operations Shift Supervisor (5+ years): $91,673
  • Computer Support Operations Supervisor (5+ years): $109,447
Job Role Years of Experience Average Salary
Computer Operations and Monitoring Specialist I0-1 years$48,940
Computer Support Operations Specialist II1-3 years$61,368
Computer Operations and Monitoring Specialist III3-5 years$68,076
Computer Support Operations Shift Supervisor5+ years$91,673
Computer Support Operations Supervisor5+ years$109,447

How Do Computer Support Operations Specialist II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Computer Support Operations Specialist IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $67,950.
  • California: $67,690.
  • Massachusetts: $66,790.

Top Paying Cities for Computer Support Operations Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $77,410
  • San Francisco: $76,560
  • Oakland: $74,950

What Skills Can Increase a Computer Support Operations Specialist II's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 7.27% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • SOP (Mentioned in 3.39% Job Postings): SOP is A standard operating procedure is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations.
  • Computer Science (Mentioned in 2.63% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.
Skills Demand Percentage
Troubleshooting 7.27%
SOP 3.39%
Computer Science 2.63%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Computer Support Operations Specialist II's salary.

  • Logistics: Can increase your salary by up to 10%.
  • Computer Science: Can increase your salary by up to 8%.
  • Consulting: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Logistics $67,507
10%
Computer Science $66,280
8%
Consulting $65,666
7%

Computer Support Operations Specialist II Salary by Company Size: Startups vs. Enterprise

Computer Support Operations Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $68,584. While startup companies pay approximate $58,015.

Computer Support Operations Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $58,015
Growth Stage 51~500 $61,356
Established 501~5000 $66,226
Enterprise 5000+ $68,584

Computer Support Operations Specialist II Salary by Industry: Top Paying Sectors

For Computer Support Operations Specialist II roles, the industry you choose can affect earning potential by as much as 35% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Energy & Utilities sectors offer the strongest compensation, at 15% above the average. In contrast, Computer Support Operations Specialist positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Computer Support Operations Specialist II as a support function rather than a direct revenue driver.

The top paying industries for a Computer Support Operations Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology$70,576$34.015%
Energy & Utilities$70,576$34.015%
Financial Services$70,576$34.015%
Software & Networking$70,576$34.015%
Pharmaceuticals$69,962$34.014%

How Education impacts a Computer Support Operations Specialist II's Salary?

Your level of education can impact your salary potential. While many Computer Support Operations Specialist IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Computer Support Operations Specialist II with a High School Diploma or Technical Certificate is between $55,301 and $58,945).

Computer Support Operations Specialist II Salaries by Degree Level

Typical Education for Computer Support Operations Specialist II
Degree Level % of user with this level of education
No Diploma 4.1%
High School 31.7%
Associates 35.9%
Bachelors 25.5%
Masters 2.1%
Doctorate 0.7%

Computer Support Operations Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Computer Support Operations Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$53,680
Average $61,370/year
$70,880
$4,473
Average $5,114/month
$5,907
$1,032
Average $1,180/week
$1,363
$26
Average $30/hour
$34
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $70,880 $5,907 $1,363 $34
Average $61,370 $5,114 $1,180 $30
25th Percentile $53,680 $4,473 $1,032 $26

Computer Support Operations Specialist II Salary Growth & Career Path

For a Computer Support Operations Specialist II, the most direct path to higher earnings is advancing to the Computer Operations and Monitoring Specialist III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $68,100 - a projected growth of 11% over your current level.

Most common benefits for Computer Support Operations Specialist II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Computer Support Operations Specialist II

Here are companies hiring for Computer Support Operations Specialist II and their salaries, click below for more details.

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FAQ about Computer Support Operations Specialist II

1. What industry pays the highest salary for Computer Support Operations Specialist II?

The Biotechnology industry offers the highest average compensation for Computer Support Operations Specialist II roles, with salaries approximately 15% above the market median.

2. What do you do as a computer support specialist?

As a computer support specialist, you analyze, troubleshoot, and maintain computer networks while assisting users and organizations. Your role may involve providing technical help directly to users or maintaining network systems. Salaries for this position range from $52,360 to $66,570, with a median salary of $58,720.

3. What is another name for operations support specialist?

Another name for an Operations Support Specialist includes Operations Analyst, Program Manager, and Operations Coordinator. The salary for this role typically ranges from $52,360 to $66,570, with a median salary of $58,720. These positions focus on enhancing operational efficiency and supporting various business functions.

4. What is the next level of operations specialist?

The next level for a Computer Support Operations Specialist typically involves advancing to supervisory, managerial, or analyst roles. While an associate's degree is the minimum requirement, a bachelor's degree in business is often preferred. Salaries for this position range from $52,360 to $66,570, with a mid-point of $58,720.

5. What does a support operations specialist do?

Operations support specialists perform various administrative tasks, including processing invoices, approving purchase orders, negotiating with vendors, coordinating supply deliveries, and managing calendars. The salary for this role typically ranges from $52,360 to $66,570, with a mid-point salary of $58,720, reflecting the importance of their contributions to organizational efficiency.

6. How much does an operations specialist III make?

The estimated total pay for a Computer Support Operations Specialist ranges from $52,360 to $66,570 per year, with a mid-salary of $58,720. These figures reflect the salary range based on collected data, providing a clear overview of potential earnings in this role.

7. What is the role of operations specialist II?

The role of the Ops Specialist II is to oversee and manage programs/projects within Operations. They act as a liaison among various functional groups and serve as the primary point of contact between Operations and the rest of the company. The salary for this position ranges from $52,360 to $66,570, with a midpoint of $58,720.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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