Computer Support Operations Supervisor Salary in the United States

The Computer Support Operations Supervisor implements policies and procedures to perform routine tasks to maintain computer equipment and its peripherals. Supervises computer operations, acting as a team resource for guidance and support on complex or unusual issues. Being an Computer Support Operations Supervisor analyzes and records error messages to diagnose issues and works with impacted groups to provide a timely solution. Continuously monitors the efficacy of computer operations, backup processes, system monitors, and server availability to ensure operation goals are met. In addition, Computer Support Operations Supervisor recommends potential equipment upgrades to improve the capabilities of computer operations. Ensures computer operations activities meet pre-established production targets and maintain operating budgets. May require an associate degree in a related area. Typically reports to a manager. The Computer Support Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Computer Support Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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