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How much does a Contact Center Forecasting and Resourcing Analyst I make in Seattle, WA? The average Contact Center Forecasting and Resourcing Analyst I salary in Seattle, WA is $57,950 as of March 26, 2024, but the range typically falls between $50,630 and $68,040. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Contact Center Forecasting and Resourcing Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $43,966 Seattle,WA March 26, 2024
25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $50,630 Seattle,WA March 26, 2024
50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $57,950 Seattle,WA March 26, 2024
75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $68,040 Seattle,WA March 26, 2024
90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $77,226 Seattle,WA March 26, 2024
25% $50,630 10% $43,966 90% $77,226 75% $68,040 $57,950 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Forecasting and Resourcing Analyst I in Seattle, WA
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  • Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that supp...
    - 1 Day Ago
  • Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that supp...
    - 1 Day Ago

Career Path for this job

  1. This Job:

    Contact Center Forecasting and Resourcing Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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50630
68040
57950

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Includes base and annual incentives

 
 
 
51170
71330
59460
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Forecasting and Resourcing Analyst I in Seattle, WA. The base salary for Contact Center Forecasting and Resourcing Analyst I ranges from $50,630 to $68,040 with the average base salary of $57,950. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $51,170 to $71,330 with the average total cash compensation of $59,460.
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50630
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About Seattle, Washington    Seattle (/siˈætəl/ (listen) see-AT-əl) is a seaport city on the West Coast of the United States. It is the seat of King County, Washington. With an e....More

Seattle, Washington  area prices were up 2.8% from a year ago    View the Cost of Living in Seattle, Washington

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