Contact Center Quality Assurance Analyst III Salary in the United States
How much does a Contact Center Quality Assurance Analyst III make in the United States?
As of October 01, 2026, the average salary for a Contact Center Quality Assurance Analyst III in the United States is $74,890 per year, which breaks down to an hourly rate of $36.
However, a Contact Center Quality Assurance Analyst III's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $84,251
Majority Range (25th-75th percentile): $60,090 to $79,790
Entry-Level (10th percentile): $46,615
10%$46,615
50% (Median)$74,890
90%$84,251
Contact Center Quality Assurance Analyst III Salaries by Percentile
Key Factors That Influence Contact Center Quality Assurance Analyst III Salaries
A Contact Center Quality Assurance Analyst III's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location
and company size
can directly affect your earning potential.
How Experience Level Affects Contact Center Quality Assurance Analyst Salaries?
Experience is a primary driver of a Contact Center Quality Assurance Analyst III's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
Call Center Quality Monitoring Analyst I (0-2 years): $54,797
Call Center Quality Monitoring Analyst II (2-4 years): $62,283
Contact Center Quality Assurance Analyst III (4-7 years): $74,825
Call Center Quality Monitoring Analyst IV (7+ years): $102,776
Call Center Quality Supervisor (7+ years): $84,560
How Do Contact Center Quality Assurance Analyst III Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Center Quality Assurance Analyst IIIs. For example, consider the average annual salaries in these key locations:
Top Paying Cities for Contact Center Quality Assurance Analyst IIIs
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $94,390
San Francisco: $93,390
Oakland: $91,390
San Jose, CA$94,390
San Francisco, CA$93,390
Oakland, CA$91,390
New York, NY$86,190
Paramus, NJ$85,190
Queens Village, NY$85,190
Passaic, NJ$85,090
Bergenfield, NJ$85,090
Huntington, NY$84,890
Stamford, CT$84,890
Newark, NJ$84,290
Bridgeport, CT$84,190
Vallejo, CA$83,990
New Brunswick, NJ$83,990
Petaluma, CA$83,890
Middlesex, NJ$83,790
Santa Cruz, CA$83,690
Somerset, NJ$83,690
Boston, MA$83,190
Monterey, CA$82,890
Seattle, WA$82,790
Santa Rosa, CA$82,690
Los Angeles, CA$82,690
Juneau, AK$82,490
Washington, DC$82,390
Orange, CA$82,190
Santa Ana, CA$81,990
Anaheim, CA$81,890
Anchorage, AK$81,890
Long Beach, CA$81,890
Santa Maria, CA$81,590
Everett, WA$81,590
Danbury, CT$81,390
Bremerton, WA$81,290
Tacoma, WA$80,990
New Suffolk, NY$80,990
Sacramento, CA$80,990
Santa Barbara, CA$80,890
Trenton, NJ$80,790
San Diego, CA$80,790
Brockton, MA$80,690
Fairbanks, AK$80,490
Lompoc, CA$80,290
Lowell, MA$80,290
Ventura, CA$80,290
Nashua, NH$80,190
Stockton, CA$80,190
Modesto, CA$79,690
Poughkeepsie, NY$79,490
New Haven, CT$79,390
Olympia, WA$79,390
Kennewick, WA$79,390
Lawrence, MA$79,090
Hartford, CT$78,990
Riverside, CA$78,990
New Bedford, MA$78,890
Richland, WA$78,890
New London, CT$78,790
Atlantic City, NJ$78,790
San Bernardino, CA$78,790
Bakersfield, CA$78,790
New Britain, CT$78,790
Norwich, CT$78,690
Portsmouth, NH$78,690
Boulder, CO$78,590
Portland, OR$78,490
Worcester, MA$78,390
Minneapolis, MN$78,190
Philadelphia, PA$78,090
Honolulu, HI$77,890
Saint Paul, MN$77,790
Vineland, NJ$77,790
Providence, RI$77,590
Chicago, IL$77,390
Bellingham, WA$77,290
Springfield, MA$77,190
Baltimore, MD$77,190
Chico, CA$76,990
Pittsfield, MA$76,790
Manchester, NH$76,690
Spokane, WA$76,290
Denver, CO$76,290
Albany, NY$75,990
Troy, NY$75,990
Nassau, NY$75,890
Schenectady, NY$75,790
Wilmington, DE$75,690
Burlington, VT$75,590
Salem, OR$75,590
Portland, ME$75,390
Yakima, WA$75,290
Rochester, MN$75,090
Reno, NV$74,990
Fresno, CA$74,990
Milwaukee, WI$74,990
Allentown, PA$74,890
Ann Arbor, MI$74,890
Detroit, MI$74,890
Colorado Springs, CO$74,690
Syracuse, NY$74,690
Carson City, NV$74,690
Houston, TX$74,590
Eugene, OR$74,590
Gary, IN$74,490
Springfield, OR$74,390
Bismarck, ND$74,390
Galveston, TX$74,290
Medford, OR$74,190
Fort Collins, CO$74,190
Concord, NH$74,190
Austin, TX$74,090
Mesa, AZ$73,990
Reading, PA$73,990
Phoenix, AZ$73,990
Dallas, TX$73,890
Saint Cloud, MN$73,890
Madison, WI$73,790
Utica, NY$73,590
Rochester, NY$73,390
Des Moines, IA$73,390
Raleigh, NC$73,390
Atlanta, GA$73,290
Battle Creek, MI$73,290
Salt Lake City, UT$73,290
Lancaster, PA$73,190
Harrisburg, PA$73,090
Fort Worth, TX$72,990
Champaign, IL$72,990
Kansas City, MO$72,990
Kansas City, KS$72,990
Indianapolis, IN$72,890
Columbus, OH$72,890
Boca Raton, FL$72,890
Pittsburgh, PA$72,890
Richmond, VA$72,890
Cincinnati, OH$72,790
Cleveland, OH$72,790
Las Vegas, NV$72,790
Petersburg, VA$72,590
Huntsville, AL$72,490
Lansing, MI$72,490
Lebanon, PA$72,490
Pueblo, CO$72,490
Dayton, OH$72,390
Appleton, WI$72,390
Buffalo, NY$72,390
Racine, WI$72,390
Charlotte, NC$72,390
Saint Louis, MO$72,290
York, PA$72,290
Elkhart, IN$72,290
Gastonia, NC$72,290
Billings, MT$72,290
Binghamton, NY$72,190
Toledo, OH$72,190
Rock Hill, SC$72,190
Lorain, OH$72,190
Benton Harbor, MI$72,190
Beaumont, TX$72,190
Rockford, IL$72,090
Springfield, IL$72,090
Elyria, OH$72,090
Fargo, ND$72,090
Flagstaff, AZ$71,990
Fort Lauderdale, FL$71,990
Cheyenne, WY$71,890
Grand Forks, ND$71,890
Duluth, MN$71,890
Miami, FL$71,890
Bangor, ME$71,690
Cedar Rapids, IA$71,590
Durham, NC$71,590
Louisville, KY$71,590
Grand Rapids, MI$71,590
Hialeah, FL$71,590
Casper, WY$71,490
Virginia Beach, VA$71,390
New Orleans, LA$71,390
Scranton, PA$71,390
Akron, OH$71,290
Peoria, IL$71,190
Sarasota, FL$71,190
Nashville, TN$71,190
Omaha, NE$71,190
Green Bay, WI$71,190
Jamestown, NY$71,090
Davenport, IA$71,090
Baton Rouge, LA$71,090
Charleston, SC$71,090
Tucson, AZ$70,990
Saint Petersburg, FL$70,990
Tampa, FL$70,990
Evansville, IN$70,890
Port Arthur, TX$70,890
Bradenton, FL$70,890
Santa Fe, NM$70,790
Clearwater, FL$70,590
Orlando, FL$70,590
La Crosse, WI$70,390
Canton, OH$70,390
Albuquerque, NM$70,390
Newport News, VA$70,390
High Point, NC$70,390
Ogden, UT$70,290
Corpus Christi, TX$70,290
Salisbury, NC$70,190
Jacksonville, FL$70,190
Saginaw, MI$70,190
Laramie, WY$70,190
Norfolk, VA$70,190
Rock Island, IL$70,190
Fort Myers, FL$70,090
Boise, ID$70,090
Moline, IL$70,090
Memphis, TN$70,090
Waterloo, IA$69,990
Tulsa, OK$69,990
Spartanburg, SC$69,890
Lincoln, NE$69,890
Fort Wayne, IN$69,890
Provo, UT$69,790
Cedar Falls, IA$69,790
San Antonio, TX$69,690
Greensboro, NC$69,690
South Bend, IN$69,690
Savannah, GA$69,590
Muskegon, MI$69,590
Birmingham, AL$69,590
Winston Salem, NC$69,490
Lake Charles, LA$69,390
Augusta, GA$69,290
Greenville, SC$69,290
Anderson, IN$69,290
Lexington, KY$69,290
Columbia, SC$69,190
Tuscaloosa, AL$69,190
Lima, OH$69,190
Wichita, KS$69,190
Springfield, OH$69,090
Asheville, NC$68,990
Bloomington, IN$68,990
Knoxville, TN$68,690
Shreveport, LA$68,690
Wilmington, NC$68,590
Roanoke, VA$68,590
Frankfort, KY$68,490
Topeka, KS$68,490
Oklahoma City, OK$68,390
Chillicothe, OH$68,390
Longview, TX$68,390
Melbourne, FL$68,390
Terre Haute, IN$68,190
Sioux Falls, SD$68,190
Mobile, AL$68,190
Altoona, PA$68,190
Killeen, TX$68,090
Amarillo, TX$68,090
Fayetteville, AR$67,990
Chattanooga, TN$67,990
Sioux City, IA$67,890
Idaho Falls, ID$67,890
Lynchburg, VA$67,890
Gainesville, FL$67,790
Lafayette, LA$67,690
Youngstown, OH$67,690
Portsmouth, OH$67,690
Little Rock, AR$67,690
Daytona Beach, FL$67,590
Clarksville, TN$67,590
Pensacola, FL$67,590
Temple, TX$67,590
Hopkinsville, KY$67,390
Erie, PA$67,390
Florence, SC$67,290
Charleston, WV$67,190
Great Falls, MT$67,190
Fayetteville, NC$67,090
Macon, GA$67,090
Tallahassee, FL$67,090
Waco, TX$66,990
Helena, MT$66,990
Pine Bluff, AR$66,990
Vincennes, IN$66,890
Lubbock, TX$66,790
Alamogordo, NM$66,790
Twin Falls, ID$66,690
Rapid City, SD$66,690
Greenville, MS$66,590
Jackson, MS$66,590
Huntington, WV$66,590
Parkersburg, WV$66,490
Montgomery, AL$66,490
Wichita Falls, TX$66,390
Springfield, MO$66,390
Biloxi, MS$66,390
Monroe, LA$66,290
Columbus, GA$66,190
Sumter, SC$66,190
Johnstown, PA$66,190
Pascagoula, MS$66,090
Abilene, TX$66,090
Kingsport, TN$65,890
Albany, GA$65,890
Gulfport, MS$65,790
Alexandria, LA$65,590
Fort Smith, AR$65,390
El Paso, TX$65,190
Las Cruces, NM$64,890
Harlingen, TX$64,690
Pocatello, ID$64,690
Florence, AL$64,590
Brownsville, TX$64,590
Mcallen, TX$64,390
Dothan, AL$64,290
Columbus, MS$63,890
Altus, OK$63,490
Lawton, OK$63,390
Pierre, SD$63,090
What Skills Can Increase a Contact Center Quality Assurance Analyst III's Salary?
Demanded Skills for the Role:
Coaching (Mentioned in 4.76% Job Postings): Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
Auditing (Mentioned in 14.29% Job Postings): Auditing refers to the independent examination of financial information of any entity whether profit oriented or not. It is a safeguard measure that prevents corruption.
Calibration (Mentioned in 14.29% Job Postings): In measurement technology and metrology, calibration is the comparison of measurement values delivered by a device under test with those of a calibration standard of known accuracy. Such a standard could be another measurement device of known accuracy, a device generating the quantity to be measured such as a voltage, a sound tone, or a physical artefact, such as a metre ruler. The outcome of the comparison can result in one of the following: no significant error being noted on the device under test a significant error being noted but no adjustment made an adjustment made to correct the error to an acceptable levelStrictly speaking, the term "calibration" means just the act of comparison, and does not include any subsequent adjustment. The calibration standard is normally traceable to a national standard held by a national metrological body.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Contact Center Quality Assurance Analyst III's salary.
Quality Checks: Can increase your salary by up to 23%.
Contact Center Quality Assurance Analyst III Salary by Company Size: Startups vs. Enterprise
Contact Center Quality Assurance Analyst III salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $83,607.
While startup companies pay approximate $70,794.
Contact Center Quality Assurance Analyst III Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$70,794
Growth Stage
51~500
$74,855
Established
501~5000
$80,729
Enterprise
5000+
$83,607
Contact Center Quality Assurance Analyst III Salary by Industry: Top Paying Sectors
For Contact Center Quality Assurance Analyst III roles, the industry you choose can affect earning potential
by as much as 90% (the gap between the highest and lowest paying industries).
Data shows that the Software & Networking and Financial Services
sectors offer the strongest compensation, at 50% above the average.
In contrast, Contact Center Quality Assurance Analyst positions in Retail & Wholesale or Edu., Gov't. & Nonprofit typically offer lower base pay,
as these industries often view Contact Center Quality Assurance Analyst III as a support function rather than a direct revenue driver.
The top paying industries for a Contact Center Quality Assurance Analyst III
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Software & Networking
$112,335
$54.0
50%
Financial Services
$104,846
$50.0
40%
Internet
$97,357
$47.0
30%
Pharmaceuticals
$97,357
$47.0
30%
Contact Center Quality Assurance Analyst III Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Contact Center Quality Assurance Analyst III's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on October 01, 2026
$60,090
Average$74,890/year
$79,790
$5,008
Average$6,241/month
$6,649
$1,156
Average$1,440/week
$1,534
$29
Average$36/hour
$38
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$79,790
$6,649
$1,534
$38
Average
$74,890
$6,241
$1,440
$36
25th Percentile
$60,090
$5,008
$1,156
$29
Contact Center Quality Assurance Analyst III Salary Growth & Career Path
For a Contact Center Quality Assurance Analyst III, the most direct path to higher earnings is advancing to the Call Center Quality Monitoring Analyst IV role.
This promotion typically comes with a significant pay increase, bringing the average annual salary to
$102,800 - a projected growth of
37%
over your current level.
Salaries of Jobs related to Contact Center Quality Assurance Analyst III
Salary Trends for Contact Center Quality Assurance Analyst III
Salaries for a Contact Center Quality Assurance Analyst III can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $90,810 in 2023
to around $88,533 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Contact Center Quality Assurance Analyst III salary trends,
.
Average Annual Salary of Contact Center Quality Assurance Analyst III Over Time
$???
$90,810
$90,004
$88,533
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$90,810
2024
$90,004
2025
$88,533
2026
View More
2027
View More
Most common benefits for Contact Center Quality Assurance Analyst III
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for Contact Center Quality Assurance Analyst III
Here are companies hiring for Contact Center Quality Assurance Analyst III and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about Contact Center Quality Assurance Analyst III
1. What industry pays the highest salary for Contact Center Quality Assurance Analyst III?
The Software & Networking industry offers the highest average compensation for Contact Center Quality Assurance Analyst III roles,
with salaries approximately 50% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
