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As of August 01, 2026, the average salary for a CRM User Support Administrator II in Maryland is $93,200 per year, which breaks down to an hourly rate of $45.
However, a CRM User Support Administrator II's salary can vary significantly. Here’s a look at the typical salary range:
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CRM User Support Administrator II Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $100,100 | $8,342 | $1,925 | $48 |
| Average | $93,200 | $7,767 | $1,792 | $45 |
| 25th Percentile | $83,900 | $6,992 | $1,613 | $40 |
TAP Engineering - Fort Meade, MD
Milton Hershey School - HARRISBURG, PA
Milton Hershey School - YORK, PA
Milton Hershey School - HERSHEY, PA
A CRM User Support Administrator II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a CRM User Support Administrator II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| CRM Support Specialist I | 0-2 years | $84,273 |
| CRM User Support Administrator II | 2-4 years | $93,161 |
| CRM User Support Administrator III | 4-7 years | $106,554 |
| CRM Support Specialist IV | 7+ years | $117,440 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CRM User Support Administrator IIs. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
CRM User Support Administrator II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $104,332. While startup companies pay approximate $88,262.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $88,262 |
| Growth Stage | 51~500 | $93,348 |
| Established | 501~5000 | $100,751 |
| Enterprise | 5000+ | $104,332 |
For CRM User Support Administrator II roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Construction sectors offer the strongest compensation, at 30% above the average. In contrast, CRM User Support Administrator positions in Telecom or Hospitality & Leisure typically offer lower base pay, as these industries often view CRM User Support Administrator II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $121,160 | $58.0 | 30% |
| Construction | $116,500 | $56.0 | 25% |
| Insurance | $111,840 | $54.0 | 20% |
| Business Services | $107,180 | $52.0 | 15% |
| Retail & Wholesale | $107,180 | $52.0 | 15% |
Understanding how a CRM User Support Administrator II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $100,100 | $8,342 | $1,925 | $48 |
| Average | $93,200 | $7,767 | $1,792 | $45 |
| 25th Percentile | $83,900 | $6,992 | $1,613 | $40 |
Promotions are the fastest way to increase your earnings. As a CRM User Support Administrator II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| CRM User Support Administrator III | $106,600 | 14% |
| Enterprise Data Management Analyst III | $113,300 | 22% |
| Database Administration - Senior | $120,700 | 30% |
| Enterprise Resource Planning Administrator III | $119,800 | 29% |
Ready to take the next step in your career? Browse thousands of current CRM User Support Administrator II job openings on our job board. Use the search bar below to find your perfect match.
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