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Customer Experience Associate Salary in Laurel, Maryland

Customer Experience Associate Salary in Laurel, MD

How much does a Customer Experience Associate make in Laurel, MD? The average Customer Experience Associate salary in Laurel, MD is $104,800 as of May 28, 2024, but the range typically falls between $89,200 and $118,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Experience Associate Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Experience Associate Salary $74,997 Laurel,MD May 28, 2024
25th Percentile Customer Experience Associate Salary $89,200 Laurel,MD May 28, 2024
50th Percentile Customer Experience Associate Salary $104,800 Laurel,MD May 28, 2024
75th Percentile Customer Experience Associate Salary $118,000 Laurel,MD May 28, 2024
90th Percentile Customer Experience Associate Salary $130,018 Laurel,MD May 28, 2024
25% $89,200 10% $74,997 90% $130,018 75% $118,000 $104,800 50%(Median) Didn’t find job title? Click
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Check out Customer Experience Associate Job Openings in Laurel, Maryland

70181-LP CUSTOMER SERVICE ASSOCIATE

T.J. Maxx - Pasadena, MD

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LOSS PREVENTION CUSTOMER SERVICE ASSOCIATE II

T.J. Maxx - Silver Spring, MD

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LOSS PREVENTION CUSTOMER SERVICE ASSOCIATE II

T.J. Maxx - Capitol Heights, MD

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Job Description

The Customer Experience Associate researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Associate creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. In addition, Customer Experience Associate collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Experience Associate work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Experience Associate typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Experience Associate in Laurel, MD
  • T.J. Maxx - Pasadena, MD
    T.J. Maxx - 8036 Governor Ritchie Hwy 21122 [Asset Protection / Security] As a Loss Prevention Customer Service Associate at T.J. Maxx, you'll: Provide cou...
    - 2 Days Ago
  • T.J. Maxx - Silver Spring, MD
    T.J. Maxx - 8661 Colesville Road, A-133 Ellsworth Place Mall 20910 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll: Provi...
    - Just Posted
  • T.J. Maxx - Capitol Heights, MD
    T.J. Maxx - 1751 Ritchie Station Court Ritchie Station Marketplace 20743 [Asset Protection / Security] As a Loss Prevention Associate at T.J. Maxx, you'll:...
    - Just Posted
  • RealSelf - Laurel, MD
    [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist yo...
    - 1 Day Ago
  • RealSelf - Middle River, MD
    [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / Retirement benefits / PTO - As a Customer Experience Specialist yo...
    - 1 Day Ago

Career Path for this job

  1. This Job:

    Customer Experience Associate

    4 - 7 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Experience Strategy Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
89200
118000
104800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
93300
127100
110900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Associate in Laurel, MD. The base salary for Customer Experience Associate ranges from $89,200 to $118,000 with the average base salary of $104,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $93,300 to $127,100 with the average total cash compensation of $110,900.
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89200
118000

 

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About Laurel, Maryland    Laurel is a city in northern Prince George's County, Maryland, in the United States, located almost midway between Washington, D.C., and Baltimore on ....More

Laurel, Maryland  area prices were up 1.3% from a year ago    View the Cost of Living in Laurel, Maryland

Customer Experience Associate Salary in popular cities: Baltimore, Columbia, Germantown

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