Customer Onboarding Specialist III Salary in Alamo, Texas

The Customer Onboarding Specialist III implements strategies and processes that deliver consistent customer satisfaction and retention. Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Being a Customer Onboarding Specialist III utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. In addition, Customer Onboarding Specialist III coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Onboarding Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Onboarding Specialist III typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool