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How much does a Customer Service Center Traffic and Scheduling Assistant make in Montgomery, AL? The average Customer Service Center Traffic and Scheduling Assistant salary in Montgomery, AL is $40,490 as of May 28, 2024, but the range typically falls between $35,890 and $44,990. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service Center Traffic and Scheduling Assistant Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Traffic and Scheduling Assistant Salary $31,702 Montgomery,AL May 28, 2024
25th Percentile Customer Service Center Traffic and Scheduling Assistant Salary $35,890 Montgomery,AL May 28, 2024
50th Percentile Customer Service Center Traffic and Scheduling Assistant Salary $40,490 Montgomery,AL May 28, 2024
75th Percentile Customer Service Center Traffic and Scheduling Assistant Salary $44,990 Montgomery,AL May 28, 2024
90th Percentile Customer Service Center Traffic and Scheduling Assistant Salary $49,087 Montgomery,AL May 28, 2024
25% $35,890 10% $31,702 90% $49,087 75% $44,990 $40,490 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Traffic and Scheduling Assistant coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Being a Customer Service Center Traffic and Scheduling Assistant generates and provides call volume reports to leadership. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. In addition, Customer Service Center Traffic and Scheduling Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Customer Service Center Traffic and Scheduling Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Customer Service Center Traffic and Scheduling Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)

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Career Path for this job

  1. This Job:

    Customer Service Center Traffic and Scheduling Assistant

    1 - 3 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Call Center Traffic and Scheduling Senior Assistant

    3 - 5 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
35890
44990
40490

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
36390
46190
41190
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Center Traffic and Scheduling Assistant in Montgomery, AL. The base salary for Customer Service Center Traffic and Scheduling Assistant ranges from $35,890 to $44,990 with the average base salary of $40,490. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $36,390 to $46,190 with the average total cash compensation of $41,190.
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For a real-time salary target, tell us more about your role in the four categories below.

35890
44990

 

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About Montgomery, Alabama    Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside t....More

Montgomery, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Montgomery, Alabama

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