How much does a Customer Service Center Traffic and Scheduling Assistant make in Montgomery, AL? The average Customer Service Center Traffic and Scheduling Assistant salary in Montgomery, AL is $40,490 as of May 28, 2024, but the range typically falls between $35,890 and $44,990. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Traffic and Scheduling Assistant Salary | $31,702 | Montgomery,AL | May 28, 2024 |
25th Percentile Customer Service Center Traffic and Scheduling Assistant Salary | $35,890 | Montgomery,AL | May 28, 2024 |
50th Percentile Customer Service Center Traffic and Scheduling Assistant Salary | $40,490 | Montgomery,AL | May 28, 2024 |
75th Percentile Customer Service Center Traffic and Scheduling Assistant Salary | $44,990 | Montgomery,AL | May 28, 2024 |
90th Percentile Customer Service Center Traffic and Scheduling Assistant Salary | $49,087 | Montgomery,AL | May 28, 2024 |
Individualize employee pay based on unique job requirements and personal qualifications.
Get the latest market price for benchmark jobs and jobs in your industry.
Analyze the market and your qualifications to negotiate your salary with confidence.
Search thousands of open positions to find your next opportunity.
What Should I Pay?
The Customer Service Center Traffic and Scheduling Assistant coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Being a Customer Service Center Traffic and Scheduling Assistant generates and provides call volume reports to leadership. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. In addition, Customer Service Center Traffic and Scheduling Assistant typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Customer Service Center Traffic and Scheduling Assistant works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Customer Service Center Traffic and Scheduling Assistant typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Take just three simple steps below to generate your own personalized salary report
Core compensation
Includes base and annual incentives
About Montgomery, Alabama Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside t....More
Montgomery, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Montgomery, Alabama
Customer Service Center Traffic and Scheduling Assistant Salary in popular cities: Birmingham, Mobile, Huntsville