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Customer Service Trainer III - Call Center Salary in Rockville, Maryland

Customer Service Trainer III - Call Center Salary in Rockville, MD

How much does a Customer Service Trainer III - Call Center make in Rockville, MD? The average Customer Service Trainer III - Call Center salary in Rockville, MD is $82,710 as of April 24, 2024, but the range typically falls between $72,120 and $97,770. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Service Trainer III - Call Center Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Trainer III - Call Center Salary $62,478 Rockville,MD April 24, 2024
25th Percentile Customer Service Trainer III - Call Center Salary $72,120 Rockville,MD April 24, 2024
50th Percentile Customer Service Trainer III - Call Center Salary $82,710 Rockville,MD April 24, 2024
75th Percentile Customer Service Trainer III - Call Center Salary $97,770 Rockville,MD April 24, 2024
90th Percentile Customer Service Trainer III - Call Center Salary $111,481 Rockville,MD April 24, 2024
25% $72,120 10% $62,478 90% $111,481 75% $97,770 $82,710 50%(Median) Didn’t find job title? Click
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Check out Customer Service Trainer III - Call Center Job Openings in Rockville, Maryland

Customer Service Call Center Agent

Passport Auto Group - , MD

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Customer Service Call Center Representatives

PARTNERSPERSONNEL - Annapolis Junction, MD

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Call Center Customer Service (20 hr)

Johns Hopkins Medicine - Baltimore, MD

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CALL CENTER / CUSTOMER SERVICE REPRESENTATIVE

Crossfire Consulting - Baltimore, MD

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Job Description

The Customer Service Trainer III - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer III - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer III - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer III - Call Center work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Service Trainer III - Call Center typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Trainer III - Call Center in Rockville, MD
  • Passport Auto Group - , MD
    Location. Location. Customer Service Call Center Agent in Suitland-Silver Hill, MD at Passport Auto Group **Location. Experience. Not Specified **Job Descr...
    - 4 Days Ago
  • PARTNERSPERSONNEL - Annapolis Junction, MD
    We have partnered with a premier customer service organization that has gone way beyond answering phones. The company is filled with professionals who hand...
    - 1 Day Ago
  • Johns Hopkins Medicine - Baltimore, MD
    Call Center Customer Service (20 hr). Requisition #:** 445448. Location:** Johns Hopkins Hospital, Baltimore, MD 21201. Category:** Support Services (Servi...
    - 2 Days Ago
  • Crossfire Consulting - Baltimore, MD
    Call Center/Customer Service Position. PAY RATE $19/HR. Must be willing to take a typing and phone etiquette test - will be required. ALL candidates must b...
    - 1 Day Ago
  • All-Pro Placement Service, Inc. - Hunt Valley, MD
    All-Pro is looking for outstanding Call Center Representatives to work at one of our top clients and leaders for outsourcing solutions for higher education...
    - 2 Days Ago

Career Path for this job

  1. Down a level:

    Customer Service Representative Coach II

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Trainer III - Call Center

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Coaching and Training Supervisor

    3 - 5 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service Trainer III - Call Center, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
72120
97770
82710

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75790
105160
88040
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Trainer III - Call Center in Rockville, MD. The base salary for Customer Service Trainer III - Call Center ranges from $72,120 to $97,770 with the average base salary of $82,710. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,790 to $105,160 with the average total cash compensation of $88,040.
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For a real-time salary target, tell us more about your role in the four categories below.

72120
97770

 

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About Rockville, Maryland    Rockville is a city and the county seat of Montgomery County, Maryland, United States, part of the Baltimore–Washington metropolitan area. The 2010 ce....More

Rockville, Maryland  area prices were up 1.3% from a year ago    View the Cost of Living in Rockville, Maryland

Customer Service Trainer III - Call Center Salary in popular cities: Baltimore, Columbia, Germantown

Salary estimation for Customer Service Trainer III - Call Center at companies like : The Edge Cheerleading Performance Company LLC, Artesanias-Unique Home Furnishings, Lgbtq Awareness Group of Arizona

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