How much does a Customer Support Services Senior Manager make in Elgin, OK? The average Customer Support Services Senior Manager salary in Elgin, OK is $118,140 as of May 28, 2024, but the range typically falls between $103,480 and $133,390. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Support Services Senior Manager Salary | $90,133 | Elgin,OK | May 28, 2024 |
25th Percentile Customer Support Services Senior Manager Salary | $103,480 | Elgin,OK | May 28, 2024 |
50th Percentile Customer Support Services Senior Manager Salary | $118,140 | Elgin,OK | May 28, 2024 |
75th Percentile Customer Support Services Senior Manager Salary | $133,390 | Elgin,OK | May 28, 2024 |
90th Percentile Customer Support Services Senior Manager Salary | $147,274 | Elgin,OK | May 28, 2024 |
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The Customer Support Services Senior Manager provides mentoring, leadership, and organization to managers and supervisors. Manages all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Support Services Senior Manager monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Oversees the creation and implementation of efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. In addition, Customer Support Services Senior Manager makes recommendations for changes to products or services based on customer feedback and requests. Engages in resource planning and decision-making. Interfaces with other departments in the organization to ensure the customer service department is prepared to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director or top management. The Customer Support Services Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Working as a Customer Support Services Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
5 + years experience
Bachelor's Degree
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Customer Experience Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
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About Elgin, Oklahoma Elgin is a city in northwestern Comanche County, Oklahoma, United States. The population was 2,156 at the 2010 census, a 78 percent increase from 1,21....More
Elgin, Oklahoma area prices were up 1.2% from a year ago View the Cost of Living in Elgin, Oklahoma
Customer Support Services Senior Manager Salary in popular cities: Oklahoma City, Tulsa, Norman
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