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As of August 01, 2026, the average salary for a Desktop Support Tech I in Massachusetts is $55,250 per year, which breaks down to an hourly rate of $27.
However, a Desktop Support Tech I's salary can vary significantly. Here’s a look at the typical salary range:
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Desktop Support Tech I Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $60,750 | $5,063 | $1,168 | $29 |
| Average | $55,250 | $4,604 | $1,063 | $27 |
| 25th Percentile | $50,220 | $4,185 | $966 | $24 |
Desktop & Depot Support - Andover, MA
Desktop & Depot Support - Tewksbury, MA
Pomeroy - Boston, MA
Bluestone Bank - Raynham, MA
A Desktop Support Tech I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Desktop Support Tech I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Desktop Support Tech I | 0-1 years | $55,250 |
| Computer Technician - Intermediate | 1-3 years | $66,293 |
| Computer Technician -Senior | 3-5 years | $77,874 |
| Desktop Support Manager | 5+ years | $128,644 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Desktop Support Tech Is. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Desktop Support Tech I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $61,849. While startup companies pay approximate $52,323.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $52,323 |
| Growth Stage | 51~500 | $55,338 |
| Established | 501~5000 | $59,726 |
| Enterprise | 5000+ | $61,849 |
For Desktop Support Tech I roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 50% above the average. In contrast, Desktop Support Tech positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view Desktop Support Tech I as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $82,875 | $40.0 | 50% |
| Financial Services | $77,350 | $37.0 | 40% |
| Biotechnology | $71,825 | $35.0 | 30% |
Understanding how a Desktop Support Tech I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $60,750 | $5,063 | $1,168 | $29 |
| Average | $55,250 | $4,604 | $1,063 | $27 |
| 25th Percentile | $50,220 | $4,185 | $966 | $24 |
For a Desktop Support Tech I, the most direct path to higher earnings is advancing to the Computer Technician - Intermediate role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $66,300 - a projected growth of 20% over your current level.
Ready to take the next step in your career? Browse thousands of current Desktop Support Tech I job openings on our job board. Use the search bar below to find your perfect match.
Heunets
Boston, MA
Heunets | Boston, MA
Job Description. Job Description. We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor. Desktop Technician... more
8 Days Ago
Tabush Group
Quincy, MA
Tabush Group | Quincy, MA
Job Description. Job Description. Job Title. Desktop Support Engineer. Watch a quick 60-second video about this role. https://somup.com/cO1UovVnlG6. . Abou more
9 Days Ago
LaBine and Associates
Adams, MA
LaBine and Associates | Adams, MA
Job Description. Job Description. Technical Support Analyst (Help Desk & Systems Support). Join a Growing Team Supporting Critical Business Technology. Our... more
12 Days Ago
F2Onsite
Marlborough, MA
F2Onsite | Marlborough, MA
Job Description. Job Description. Travel Requirement. This position supports client locations in. Hudson, MA. Bedford, MA. and. Woonsocket, RI. The technic... more
8 Days Ago
STR
Woburn, MA
STR | Woburn, MA
Job Description. Job Description. STR is seeking a Senior IT Support Specialist to join our collaborative, high-performing team. Our IT specialists play a ... more
10 Days Ago
Clearway Health
Boston, MA
Clearway Health | Boston, MA
Lab Support Tech. Under the general supervision of the Laboratory Support Services Supervisor, the LST is responsible for providing quality customer orient... more
8 Days Ago
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