As of July 01, 2026, the average salary for a Desktop Support Tech II in the United States is $60,910 per year, which breaks down to an hourly rate of $29.
However, a Desktop Support Tech II's salary can vary significantly. Here’s a look at the typical salary range:
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A Desktop Support Tech II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
Experience is a primary driver of a Desktop Support Tech II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Computer Technician - Entry | 0-1 years | $50,765 |
| Desktop Support Tech II | 1-3 years | $60,905 |
| Computer Technician -Senior | 3-5 years | $71,544 |
| Desktop Support Manager | 5+ years | $118,202 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Desktop Support Tech IIs. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Troubleshooting | 10.88% |
| Field Service | 2.9% |
| Microsoft Office | 2.48% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Presentation
|
$63,956 |
5%
|
|
Collaboration
|
$63,346 |
4%
|
|
Initiative
|
$63,346 |
4%
|
|
Leadership
|
$63,346 |
4%
|
|
Innovation
|
$62,737 |
3%
|
|
Insight
|
$62,737 |
3%
|
Desktop Support Tech II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $68,127. While startup companies pay approximate $57,615.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $57,615 |
| Growth Stage | 51~500 | $60,937 |
| Established | 501~5000 | $65,790 |
| Enterprise | 5000+ | $68,127 |
For Desktop Support Tech II roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 35% above the average. In contrast, Desktop Support Tech positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Desktop Support Tech II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $82,228 | $40.0 | 35% |
| Financial Services | $79,183 | $38.0 | 30% |
| Biotechnology | $73,092 | $35.0 | 20% |
| Internet | $73,092 | $35.0 | 20% |
| Pharmaceuticals | $70,046 | $34.0 | 15% |
Your level of education can impact your salary potential. While many Desktop Support Tech IIs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Desktop Support Tech II with a High School Diploma or Technical Certificate is between $57,631 and $61,199).
Desktop Support Tech II Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.4% |
| High School | 33.3% |
| Associates | 34.7% |
| Bachelors | 27.3% |
| Masters | 2.9% |
| Doctorate | 0.4% |
Understanding how a Desktop Support Tech II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on July 01, 2026For a Desktop Support Tech II, the most direct path to higher earnings is advancing to the Computer Technician -Senior role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $71,600 - a projected growth of 18% over your current level.
Salaries for a Desktop Support Tech II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $53,595 in 2023 to around $51,915 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Desktop Support Tech II salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $53,595 |
| 2024 | $52,406 |
| 2025 | $51,915 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Software & Networking industry offers the highest average compensation for Desktop Support Tech II roles, with salaries approximately 35% above the market median.
The salary for a Desktop Support Tech L3 ranges from ₹54,670 to ₹68,010 annually, with a mid-range salary of ₹60,920. These figures reflect the compensation for this role based on current data.
Computer support can be a rewarding career, offering competitive salaries. For Desktop Support Technicians, salaries range from $54,670 to $68,010, with a median of $60,920. This reflects a solid earning potential in the IT field, contributing to a positive job outlook for computer support roles.
Yes, working at a service desk or help desk is indeed an IT job. It serves as a crucial entry point for IT professionals, offering opportunities to develop technical skills and customer service experience. Salaries for Desktop Support Technicians typically range from $54,670 to $68,010, with a mid-range salary of about $60,920.
A Microsoft Certified Desktop Support Technician typically earns between $54,670 and $68,010 annually, with a median salary of around $60,920. In California, the average hourly pay for an IT Desktop Support Technician is approximately $24.01, which translates to an annual salary range that aligns with these figures.
As of now, the salary range for a Desktop Support Technician in the United States is between $54,670 and $68,010 annually, with a mid-salary of $60,920. This translates to approximately $26.25 to $32.69 per hour, or about $1,055 to $1,308 per week.
The salary for a Desktop Support Engineer L2 typically ranges from ₹54,670 to ₹68,010 annually. The average salary is around ₹60,920. This translates to approximately ₹4,556 to ₹5,668 per month, with an average monthly salary of about ₹5,077.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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