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How much does a Field Customer Support Manager make in Chicago, IL? The average Field Customer Support Manager salary in Chicago, IL is $134,770 as of March 26, 2024, but the range typically falls between $118,960 and $150,770. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Field Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Field Customer Support Manager Salary $104,566 Chicago,IL March 26, 2024
25th Percentile Field Customer Support Manager Salary $118,960 Chicago,IL March 26, 2024
50th Percentile Field Customer Support Manager Salary $134,770 Chicago,IL March 26, 2024
75th Percentile Field Customer Support Manager Salary $150,770 Chicago,IL March 26, 2024
90th Percentile Field Customer Support Manager Salary $165,337 Chicago,IL March 26, 2024
25% $118,960 10% $104,566 90% $165,337 75% $150,770 $134,770 50%(Median) Didn’t find job title? Click
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Job Description

The Field Customer Support Manager oversees the scheduling and training of field service representatives. Manages the field service personnel who perform on-site routine services including installation, maintenance, and repair. Being a Field Customer Support Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Handles service contracts and directs support services. In addition, Field Customer Support Manager ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Field Customer Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Field Customer Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Field Customer Support Manager in Chicago, IL
  • YOU DESERVE A JOB YOU LOVE. Volt is immediately hiring for a. Field Support Product Manager. in. Brimfield, IL. This is a direct hire opportunity with our ...
    - 3 Days Ago
  • We are currently seeking a Field Systems Support Engineer. The Field Support Engineer will be responsible for supporting an assigned group of Ezcorp Pawn s...
    - 2 Days Ago
  • Job Title. Sales Customer Support Coordinator. Location. West Loop, Chicago, IL. Salary. $20/hour. Respond promptly and courteously to customer inquiries v...
    - 1 Day Ago
  • Are you an experienced customer support professional with expertise in assisting customers on ecommerce platforms. My direct client is currently seeking an...
    - 4 Days Ago
  • Are you currently in a retail position looking to transition into a corporate career. Are you a recent graduate looking to kick-start your career. Are you ...
    - 3 Days Ago
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Average Base Salary

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118960
150770
134770

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
127310
165870
145870
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Field Customer Support Manager in Chicago, IL. The base salary for Field Customer Support Manager ranges from $118,960 to $150,770 with the average base salary of $134,770. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $127,310 to $165,870 with the average total cash compensation of $145,870.
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118960
150770

 

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About Chicago, Illinois    Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third mos....More

Chicago, Illinois  area prices were up 0.8% from a year ago    View the Cost of Living in Chicago, Illinois

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