How much does an Inbound Call Center Supervisor make in Olive Branch, MS? The average Inbound Call Center Supervisor salary in Olive Branch, MS is $55,600 as of March 26, 2024, but the range typically falls between $48,700 and $64,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Call Center Supervisor Salary | $42,418 | Olive Branch,MS | March 26, 2024 |
25th Percentile Inbound Call Center Supervisor Salary | $48,700 | Olive Branch,MS | March 26, 2024 |
50th Percentile Inbound Call Center Supervisor Salary | $55,600 | Olive Branch,MS | March 26, 2024 |
75th Percentile Inbound Call Center Supervisor Salary | $64,600 | Olive Branch,MS | March 26, 2024 |
90th Percentile Inbound Call Center Supervisor Salary | $72,794 | Olive Branch,MS | March 26, 2024 |
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The Inbound Call Center Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Call Center Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Call Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Call Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
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About Olive Branch, Mississippi Olive Branch is a city in DeSoto County, Mississippi, United States. The population was 33,484 at the 2010 census, up from 21,054 in 2000. Olive Branc....More
Olive Branch, Mississippi area prices were up 1.3% from a year ago View the Cost of Living in Olive Branch, Mississippi
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