How much does an Inbound Call Center Supervisor I make in West Fargo, ND? The average Inbound Call Center Supervisor I salary in West Fargo, ND is $42,600 as of June 27, 2019, but the range typically falls between $35,600 and $50,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About West Fargo, North Dakota West Fargo is a city in Cass County, North Dakota, United States. It is, as of the 2017 Census Estimates, the fifth largest city in the state of North....More
West Fargo, North Dakota area prices were up 0.8% from a year ago View the Cost of Living in West Fargo, North Dakota
The Inbound Call Center Supervisor I is responsible for the daily activity of contact center policies and procedures. Supervises contact center representatives who get contacted by customers or potential customers. Being an Inbound Call Center Supervisor I may assist with monitoring interactions or perform data collection and some analysis. Ensures quotas for service volume and timeliness are met. In addition, Inbound Call Center Supervisor I may require a bachelor's degree of specialty or its equivalent. Typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2019 Salary.com)
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Includes base and annual incentives