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How much does an Inbound Call Center Supervisor, Sr. make in Amanda Park, WA? The average Inbound Call Center Supervisor, Sr. salary in Amanda Park, WA is $77,000 as of April 24, 2024, but the range typically falls between $68,300 and $98,200. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Call Center Supervisor, Sr. Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Supervisor, Sr. Salary $60,379 Amanda Park,WA April 24, 2024
25th Percentile Inbound Call Center Supervisor, Sr. Salary $68,300 Amanda Park,WA April 24, 2024
50th Percentile Inbound Call Center Supervisor, Sr. Salary $77,000 Amanda Park,WA April 24, 2024
75th Percentile Inbound Call Center Supervisor, Sr. Salary $98,200 Amanda Park,WA April 24, 2024
90th Percentile Inbound Call Center Supervisor, Sr. Salary $117,501 Amanda Park,WA April 24, 2024
25% $68,300 10% $60,379 90% $117,501 75% $98,200 $77,000 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Supervisor, Sr. monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Call Center Supervisor, Sr. implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Call Center Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Call Center Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Inbound Call Center Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Supervisor, Sr. in Amanda Park, WA
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Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  3. Up a level:

    Inbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
68300
98200
77000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
72700
112000
85400
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Call Center Supervisor, Sr. in Amanda Park, WA. The base salary for Inbound Call Center Supervisor, Sr. ranges from $68,300 to $98,200 with the average base salary of $77,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $72,700 to $112,000 with the average total cash compensation of $85,400.
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68300
98200

 

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About Amanda Park, Washington    Amanda Park is a census designated place on the Olympic Peninsula in Grays Harbor County, Washington, United States, along U.S. Route 101. Olympic Nat....More

Amanda Park, Washington  area prices were up 2.9% from a year ago    View the Cost of Living in Amanda Park, Washington

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