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Inbound Customer Resolution Specialist II Salary in New Mexico

How much does an Inbound Customer Resolution Specialist II make in New Mexico?

As of August 01, 2026, the average salary for an Inbound Customer Resolution Specialist II in New Mexico is $37,460 per year, which breaks down to an hourly rate of $18.

However, an Inbound Customer Resolution Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $44,204
  • Majority Range (25th-75th percentile): $34,550 to $40,990
  • Entry-Level (10th percentile): $31,901
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View as table View as graph 25% $34,550 10% $31,901 90% $44,204 75% $40,990 $37,460 50%(Median) Didn’t find job title? Click

Inbound Customer Resolution Specialist II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $40,990 $3,416 $788 $20
Average $37,460 $3,122 $720 $18
25th Percentile $34,550 $2,879 $664 $17
Check out Inbound Customer Resolution Specialist II Job Openings in New Mexico
Customer Care Specialist II

Verathon - Las Cruces, NM

Customer Care Specialist II

Verathon - Clovis, NM

Customer Care Specialist II

Verathon - Farmington, NM

Customer Care Specialist II

Verathon - Alamogordo, NM

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Key Factors That Influence Inbound Customer Resolution Specialist II Salaries

An Inbound Customer Resolution Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Inbound Customer Resolution Specialist Salaries?

Experience is a primary driver of an Inbound Customer Resolution Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Call Center Representative I - Inbound (0-1 years): $33,691
  • Inbound Customer Resolution Specialist II (1-3 years): $37,459
  • Call Center Representative III - Inbound (3-5 years): $45,777
  • Call Center Representative IV - Inbound (5-7 years): $51,695
  • Inbound Call Center Supervisor (7+ years): $57,359
Job Role Years of Experience Average Salary
Call Center Representative I - Inbound0-1 years$33,691
Inbound Customer Resolution Specialist II1-3 years$37,459
Call Center Representative III - Inbound3-5 years$45,777
Call Center Representative IV - Inbound5-7 years$51,695
Inbound Call Center Supervisor7+ years$57,359
$33,691 Call Cent...
$37,459 Inbound C...
$45,777 Call Cent...
$51,695 Call Cent...
$57,359 Inbound C...
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Top Paying Cities for Inbound Customer Resolution Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Algodones: $37,860
  • Belen: $37,650
  • Bernalillo: $37,930

Inbound Customer Resolution Specialist II Salary by Company Size: Startups vs. Enterprise

Inbound Customer Resolution Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $41,934. While startup companies pay approximate $35,475.

Inbound Customer Resolution Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup1~50$35,475
Growth Stage51~500$37,519
Established501~5000$40,495
Enterprise5000+$41,934

Inbound Customer Resolution Specialist II Salary by Industry: Top Paying Sectors

For Inbound Customer Resolution Specialist II roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Inbound Customer Resolution Specialist positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Inbound Customer Resolution Specialist II as a support function rather than a direct revenue driver.

The top paying industries for an Inbound Customer Resolution Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$46,825$23.025%
Financial Services$44,952$22.020%
Energy & Utilities$43,079$21.015%
Biotechnology$41,206$20.010%
Insurance$41,206$20.010%

Inbound Customer Resolution Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Inbound Customer Resolution Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$34,550
Average $37,460/year
$40,990
$2,879
Average $3,122/month
$3,416
$664
Average $720/week
$788
$17
Average $18/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $40,990 $3,416 $788 $20
Average $37,460 $3,122 $720 $18
25th Percentile $34,550 $2,879 $664 $17

Inbound Customer Resolution Specialist II Salary Growth & Career Path

Inbound Customer Resolution Specialist II
Call Center Representative III - Inbound
Inbound Call Center Supervisor

For an Inbound Customer Resolution Specialist II, the most direct path to higher earnings is advancing to the Call Center Representative III - Inbound role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $45,800 - a projected growth of 22% over your current level.

Salaries of jobs related to Inbound Customer Resolution Specialist II

Find Your Next Inbound Customer Resolution Specialist II Job

Ready to take the next step in your career? Browse thousands of current Inbound Customer Resolution Specialist II job openings on our job board. Use the search bar below to find your perfect match.

United States

  • Verathon

    Carlsbad, NM

    Customer Care Specialist II

    Verathon | Carlsbad, NM

    [Customer Service Rep / Remote] - Anywhere in U.S. / Up to $24.52-hr / Medical-Dental-Vision-Life / 401(k) with company match / Professional development pr... more

    3 Days Ago

  • Verathon

    Hobbs, NM

    Customer Care Specialist II

    Verathon | Hobbs, NM

    [Customer Service Rep / Remote] - Anywhere in U.S. / Up to $24.52-hr / Medical-Dental-Vision-Life / 401(k) with company match / Professional development pr... more

    3 Days Ago

  • Verathon

    Los Lunas, NM

    Customer Care Specialist II

    Verathon | Los Lunas, NM

    [Customer Service Rep / Remote] - Anywhere in U.S. / Up to $24.52-hr / Medical-Dental-Vision-Life / 401(k) with company match / Professional development pr... more

    3 Days Ago

  • Verathon

    Santa Fe, NM

    Customer Care Specialist II

    Verathon | Santa Fe, NM

    [Customer Service Rep / Remote] - Anywhere in U.S. / Up to $24.52-hr / Medical-Dental-Vision-Life / 401(k) with company match / Professional development pr... more

    3 Days Ago

  • Verathon

    Roswell, NM

    Customer Care Specialist II

    Verathon | Roswell, NM

    [Customer Service Rep / Remote] - Anywhere in U.S. / Up to $24.52-hr / Medical-Dental-Vision-Life / 401(k) with company match / Professional development pr... more

    3 Days Ago

  • Afni

    CORTARO, AZ

    Inbound Customer Service Representative

    Afni | CORTARO, AZ

    Afni, Inc., a leader in customer engagement solutions in the telecommunications industry, is looking for dedicated Inbound Customer Service Representatives... more

    3 Days Ago

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Cost of Living In New Mexico

Cost of Living in New Mexico is
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