As of April 01, 2025, the average annual salary for an Inbound Customer Support and Service Agent II in the United States is $40,290. According to Salary.com, salaries can range from a low of $33,412 to a high of $48,505, with most professionals earning between $36,690 and $44,590.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $44,590 | $3,716 | $858 | $21 |
| Average | $40,290 | $3,358 | $775 | $19 |
| 25th Percentile | $36,690 | $3,058 | $706 | $18 |
An entry-level Inbound Customer Support and Service Agent II with less than 1 year of experience earns about $39,108. With 1-2 years of experience, the average salary increases to $39,215. For 2-4 years of experience, the pay typically rises to $40,611. Senior-level professionals with 5-8 years of experience earn around $42,408, and those with over 8 years of experience can expect an average of $42,536.
| Levels | Salary |
|---|---|
| Entry Level Inbound Customer Support and Service Agent II | $39,108 |
| Intermediate Level Inbound Customer Support and Service Agent II | $39,215 |
| Senior Level Inbound Customer Support and Service Agent II | $40,611 |
| Specialist Level Inbound Customer Support and Service Agent II | $42,408 |
| Expert Level Inbound Customer Support and Service Agent II | $42,536 |
| Entry Level | 3% |
| Mid Level | 3% |
| Senior Level | 1% |
| Top Level | 5% |
| Experienced | 6% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
What Am I Worth?
Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of April 01, 2025, our research reveals a significant shift in Inbound Customer Support and Service Agent II compensation over the past six years. For example, the median salary increased from $39,353 in 2023 to approximately $38,354 in 2024. (For a detailed analysis of Inbound Customer Support and Service Agent II salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Inbound Customer Support and Service Agent II information for you to search for. Click on search button below to see Inbound Customer Support and Service Agent II job openings or enter a new job title here.
Here are companies hiring for Inbound Customer Support and Service Agent II and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $40,290 | 65.7% | ||
| Bonus | $0 | 0.0% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $3,082 | 5.0% | ||
| 401K/403B | $1,692 | 2.8% | ||
| Disability | $806 | 1.3% | ||
| Healthcare | $8,352 | 13.6% | ||
| Pension | $2,176 | 3.5% | ||
| Time Off | $4,959 | 8.1% | ||
| Total Compensation | $61,357 | 100% | ||
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 2.0% |
| High School | 41.4% |
| Associates | 18.5% |
| Bachelors | 33.3% |
| Masters | 4.8% |
What Am I Worth?
In the US, Inbound Customer Support and Service Agents earn between $36,790 and $48,190 annually. The average salary is approximately $41,590, reflecting the midpoint of this range. These figures provide a clear overview of the compensation for this role in the industry.
An inbound specialist focuses on engaging customers through various channels. They may write copy for landing pages, emails, and blog posts, or manage social media accounts, automated workflows, and CRM systems. The salary for this role typically ranges from $36,790 to $48,190, with a mid-point of $41,590, reflecting the diverse responsibilities involved.
The salary for an Inbound Customer Support and Service Agent ranges from R 36,790 to R 48,190 annually, with a mid-range salary of R 41,590. This reflects the varying levels of experience and responsibilities within the role.
Inbound Customer Support and Service Agents earn between $36,790 and $48,190 annually, with a median salary of $41,590. This data reflects employer-reported figures and provides a clear overview of the salary range for this role.
An inbound lead job involves managing and qualifying incoming leads from various sources, including email, phone, and online channels. Responsibilities include collaborating with sales and account management teams to connect qualified leads to the right representatives. The salary for this role ranges from $36,790 to $48,190, with a midpoint of $41,590.
The highest salary for an Inbound Customer Support and Service Agent ranges from a minimum of $36,790 to a maximum of $48,190, with a mid-salary of $41,590. While this role may not match the highest-paying government jobs in India, it offers a competitive salary within the customer service sector.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
