Inbound Customer Support and Service Supervisor Salary in Greenwood, New York
Inbound Customer Support and Service Supervisor Salary in Greenwood, NY
How much does an Inbound Customer Support and Service Supervisor make in Greenwood, NY? The average Inbound Customer Support and Service Supervisor salary in Greenwood, NY is $58,440 as of April 24, 2024, but the range typically falls between $51,190 and $67,900. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Support and Service Supervisor Salary | $44,589 | Greenwood,NY | April 24, 2024 |
| 25th Percentile Inbound Customer Support and Service Supervisor Salary | $51,190 | Greenwood,NY | April 24, 2024 |
| 50th Percentile Inbound Customer Support and Service Supervisor Salary | $58,440 | Greenwood,NY | April 24, 2024 |
| 75th Percentile Inbound Customer Support and Service Supervisor Salary | $67,900 | Greenwood,NY | April 24, 2024 |
| 90th Percentile Inbound Customer Support and Service Supervisor Salary | $76,513 | Greenwood,NY | April 24, 2024 |
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Job Description
The Inbound Customer Support and Service Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Customer Support and Service Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Customer Support and Service Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Customer Support and Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Customer Support and Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
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EmblemHealth - East Syracuse, NYSummary. Manage the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team, and invento- 3 Days Ago
Career Path for this job
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This Job:
Inbound Customer Support and Service Supervisor
3 + years experience
Bachelor's Degree -
Up a level:
Inbound Call Center Supervisor, Sr.
3 - 5 years experience
Bachelor's Degree
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About Greenwood, New York
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Level of Education
- Inbound Customer Support and Service Supervisor Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Support and Service Supervisor Salaries with an Associate's Degree
- Inbound Customer Support and Service Supervisor Salaries with a Bachelor's Degree
- Inbound Customer Support and Service Supervisor Salaries with a Master's Degree or MBA
- Inbound Customer Support and Service Supervisor Salaries with a JD, MD, PhD or Equivalent
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About Greenwood, New York Greenwood is a town in Steuben County, New York, United States. The population was 849 at the 2000 census. According to the United States Census Bure....More
Greenwood, New York area prices were up 1.5% from a year ago View the Cost of Living in Greenwood, New York
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