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How much does an Inbound Customer Support and Service Supervisor make in Westbrookville, NY? The average Inbound Customer Support and Service Supervisor salary in Westbrookville, NY is $64,880 as of April 24, 2024, but the range typically falls between $56,840 and $75,390. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Inbound Customer Support and Service Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Support and Service Supervisor Salary $49,520 Westbrookville,NY April 24, 2024
25th Percentile Inbound Customer Support and Service Supervisor Salary $56,840 Westbrookville,NY April 24, 2024
50th Percentile Inbound Customer Support and Service Supervisor Salary $64,880 Westbrookville,NY April 24, 2024
75th Percentile Inbound Customer Support and Service Supervisor Salary $75,390 Westbrookville,NY April 24, 2024
90th Percentile Inbound Customer Support and Service Supervisor Salary $84,959 Westbrookville,NY April 24, 2024
25% $56,840 10% $49,520 90% $84,959 75% $75,390 $64,880 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Support and Service Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Customer Support and Service Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Customer Support and Service Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Customer Support and Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Customer Support and Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Job Openings for Inbound Customer Support and Service Supervisor in Westbrookville, NY

Career Path for this job

  1. This Job:

    Inbound Customer Support and Service Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
56840
75390
64880

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
59230
81850
69910
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Inbound Customer Support and Service Supervisor in Westbrookville, NY. The base salary for Inbound Customer Support and Service Supervisor ranges from $56,840 to $75,390 with the average base salary of $64,880. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $59,230 to $81,850 with the average total cash compensation of $69,910.
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56840
75390

 

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About Westbrookville, New York    Westbrookville is a hamlet in the town of Deerpark, Orange County, New York, United States, along US 209. Westbrookville was named for Dirck Van Keure....More

Westbrookville, New York  area prices were up 1.5% from a year ago    View the Cost of Living in Westbrookville, New York

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