How much does an Inbound Customer Support and Service Supervisor, Sr. make in Alpena, AR? The average Inbound Customer Support and Service Supervisor, Sr. salary in Alpena, AR is $66,620 as of April 24, 2024, but the range typically falls between $59,090 and $84,960. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Supervisor, Sr. Salary | $52,234 | Alpena,AR | April 24, 2024 |
25th Percentile Inbound Customer Support and Service Supervisor, Sr. Salary | $59,090 | Alpena,AR | April 24, 2024 |
50th Percentile Inbound Customer Support and Service Supervisor, Sr. Salary | $66,620 | Alpena,AR | April 24, 2024 |
75th Percentile Inbound Customer Support and Service Supervisor, Sr. Salary | $84,960 | Alpena,AR | April 24, 2024 |
90th Percentile Inbound Customer Support and Service Supervisor, Sr. Salary | $101,658 | Alpena,AR | April 24, 2024 |
The Inbound Customer Support and Service Supervisor, Sr. monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Customer Support and Service Supervisor, Sr. implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Customer Support and Service Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Customer Support and Service Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Inbound Customer Support and Service Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
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About Alpena, Arkansas Alpena /ælˈpiːnə/ is a town in Boone and Carroll counties in the U.S. state of Arkansas. The population was 392 at the 2010 census. The Boone County ....More
Alpena, Arkansas area prices were up 1.2% from a year ago View the Cost of Living in Alpena, Arkansas
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