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IT-Customer Project/Program Management, Manager Salary in the United States

How much does an IT-Customer Project/Program Management, Manager make in the United States?

As of September 01, 2026, the average salary for an IT-Customer Project/Program Management, Manager in the United States is $140,693 per year, which breaks down to an hourly rate of $68.

However, an IT-Customer Project/Program Management, Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $164,860
  • Majority Range (25th-75th percentile): $127,633 to $153,343
  • Entry-Level (10th percentile): $115,743
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence IT-Customer Project/Program Management, Manager Salaries

An IT-Customer Project/Program Management, Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects IT-Customer Project/Program Management, Manager Salaries?

Experience is a primary driver of an IT-Customer Project/Program Management, Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Client Project Implementation Consultant V (7-10 years): $161,743
  • Client Project Implementation Supervisor (10+ years): $119,016
  • IT-Customer Project/Program Management, Manager (10+ years): $140,680
  • Client Project Implementation Senior Manager (10+ years): $180,443
  • Technical Implementation Services Director (10+ years): $202,620
Job Role Years of Experience Average Salary
Client Project Implementation Consultant V7-10 years$161,743
Client Project Implementation Supervisor10+ years$119,016
IT-Customer Project/Program Management, Manager10+ years$140,680
Client Project Implementation Senior Manager10+ years$180,443
Technical Implementation Services Director10+ years$202,620
View as Graph

How Do IT-Customer Project/Program Management, Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT-Customer Project/Program Management, Managers. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $155,783.
  • California: $155,193.
  • Massachusetts: $153,123.

Top Paying Cities for IT-Customer Project/Program Management, Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $177,453
  • San Francisco: $175,513
  • Oakland: $171,813

What Skills Can Increase an IT-Customer Project/Program Management, Manager's Salary?

Demanded Skills for the Role:

  • Project Management (Mentioned in 10.16% Job Postings): Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
  • Agile (Mentioned in 1.74% Job Postings): Agile is a development process where feedback is continuously gathered from users to create the best user experience.
  • IT Infrastructure (Mentioned in 1.09% Job Postings): Information technology infrastructure is defined broadly as a set of information technology components that are the foundation of an IT service; typically physical components, but also various software and network components.
Skills Demand Percentage
Project Management 10.16%
Agile 1.74%
IT Infrastructure 1.09%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT-Customer Project/Program Management, Manager's salary.

  • IT Infrastructure: Can increase your salary by up to 4%.
  • Agile: Can increase your salary by up to 4%.
  • Change Management: Can increase your salary by up to 3%.
Skill Salary Salary % Increase
IT Infrastructure $146,321
4%
Agile $146,321
4%
Change Management $144,914
3%
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IT-Customer Project/Program Management, Manager Salary by Company Size: Startups vs. Enterprise

IT-Customer Project/Program Management, Manager salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $157,230. While startup companies pay approximate $133,001.

IT-Customer Project/Program Management, Manager Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $133,001
Growth Stage 51~500 $140,662
Established 501~5000 $151,826
Enterprise 5000+ $157,230

IT-Customer Project/Program Management, Manager Salary by Industry: Top Paying Sectors

For IT-Customer Project/Program Management, Manager roles, the industry you choose can affect earning potential by as much as 75% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, IT-Customer Project/Program Management, Manager positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view IT-Customer Project/Program Management, Manager as a support function rather than a direct revenue driver.

The top paying industries for an IT-Customer Project/Program Management, Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$211,040$101.050%
Biotechnology$175,866$85.025%
Energy & Utilities$168,832$81.020%
Internet$161,797$78.015%
Insurance$154,762$74.010%

IT-Customer Project/Program Management, Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT-Customer Project/Program Management, Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$127,633
Average $140,693/year
$153,343
$10,636
Average $11,724/month
$12,779
$2,454
Average $2,706/week
$2,949
$61
Average $68/hour
$74
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $153,343 $12,779 $2,949 $74
Average $140,693 $11,724 $2,706 $68
25th Percentile $127,633 $10,636 $2,454 $61

IT-Customer Project/Program Management, Manager Salary Growth & Career Path

IT-Customer Project/Program Management, Manager

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Advancement

For an IT-Customer Project/Program Management, Manager, the most direct path to higher earnings is advancing to the Client Project Implementation Senior Manager role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $180,500 - a projected growth of 28% over your current level.

Most common benefits for IT-Customer Project/Program Management, Manager

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for IT-Customer Project/Program Management, Manager

Here are companies hiring for IT-Customer Project/Program Management, Manager and their salaries, click below for more details.

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FAQ about IT-Customer Project/Program Management, Manager

1. What industry pays the highest salary for IT-Customer Project/Program Management, Manager?

The Software & Networking industry offers the highest average compensation for IT-Customer Project/Program Management, Manager roles, with salaries approximately 50% above the market median.

2. What does a Cisco customer success manager do?

A Cisco Customer Success Manager focuses on developing and integrating solutions, identifying adoption barriers, and implementing frameworks to enhance customer experience. They analyze usage data to drive renewals and foster new sales opportunities. In the IT-Customer Project/Program Management field, salaries range from $125,253 to $171,693, with a midpoint of $149,703.

3. What type of project managers make the most money?

Well-paying project manager roles include IT project managers, who typically earn between $125,253 and $171,693, with a mid-salary of $149,703. Other lucrative positions are marketing project managers, project management consultants, construction project managers, PMO managers, and engineering project managers.

4. How much are project managers paid in the USA?

In the U.S., project managers in IT-Customer Project/Program Management earn between $125,253 and $171,693, with a median salary of $149,703. This reflects a competitive compensation range tailored to the demands of the role within the technology sector.

5. Who is bigger project manager or program manager?

Yes, a program manager is typically higher than a project manager in an organization's hierarchy. Program managers often have more seniority and oversee multiple projects, while project managers focus on individual projects. In terms of salary, project managers can expect a range from $125,253 to $171,693, with a mid-salary of $149,703, reflecting their responsibilities.

6. Which company pays program managers the most?

When considering salaries for Program Managers, companies like Microsoft and Google offer competitive pay. Microsoft typically pays around $183K, while Google can reach up to $240K. However, based on the salary data for IT-Customer Project/Program Management, the salary range is between $125,253 and $171,693, with a mid-salary of $149,703.

7. How much do Cisco project managers make in the US?

Cisco project managers in the US can expect to earn between $125,253 and $171,693 annually, with a mid-salary of approximately $149,703. This reflects the competitive nature of the IT-Customer Project/Program Management field, offering salaries that align with industry standards.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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