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IT-Customer Project/Program Management, Specialist II Salary in the United States

How much does an IT-Customer Project/Program Management, Specialist II make in the United States?

As of September 01, 2026, the average salary for an IT-Customer Project/Program Management, Specialist II in the United States is $92,593 per year, which breaks down to an hourly rate of $45.

However, an IT-Customer Project/Program Management, Specialist II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $108,603
  • Majority Range (25th-75th percentile): $84,623 to $100,973
  • Entry-Level (10th percentile): $77,367
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence IT-Customer Project/Program Management, Specialist II Salaries

An IT-Customer Project/Program Management, Specialist II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects IT-Customer Project/Program Management, Specialist Salaries?

Experience is a primary driver of an IT-Customer Project/Program Management, Specialist II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Client Project Implementation Consultant I (0-2 years): $80,646
  • IT-Customer Project/Program Management, Specialist II (2-4 years): $92,580
  • Client Project Implementation Consultant III (4-7 years): $114,696
  • Client Project Implementation Consultant IV (7+ years): $143,256
  • Client Project Implementation Consultant V (7-10 years): $161,743
Job Role Years of Experience Average Salary
Client Project Implementation Consultant I0-2 years$80,646
IT-Customer Project/Program Management, Specialist II2-4 years$92,580
Client Project Implementation Consultant III4-7 years$114,696
Client Project Implementation Consultant IV7+ years$143,256
Client Project Implementation Consultant V7-10 years$161,743
View as Graph

How Do IT-Customer Project/Program Management, Specialist II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT-Customer Project/Program Management, Specialist IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $102,523.
  • California: $102,133.
  • Massachusetts: $100,773.

Top Paying Cities for IT-Customer Project/Program Management, Specialist IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $116,793
  • San Francisco: $115,513
  • Oakland: $113,073

What Skills Can Increase an IT-Customer Project/Program Management, Specialist II's Salary?

Demanded Skills for the Role:

  • Project Management (Mentioned in 7.71% Job Postings): Project management is the application of processes, methods, skills, knowledge and experience to achieve specific project objectives according to the project acceptance criteria within agreed parameters. Project management has final deliverables that are constrained to a finite timescale and budget.
  • Client Service (Mentioned in 1.73% Job Postings): Client services are the processes and interactions organizations and members of their staff have with their clients.
  • Salesforce (Mentioned in 1.39% Job Postings): Designing and maintaining a cloud-based software that provides customer relationship management (CRM) service for a better experience.
Skills Demand Percentage
Project Management 7.71%
Client Service 1.73%
Salesforce 1.39%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT-Customer Project/Program Management, Specialist II's salary.

  • API: Can increase your salary by up to 7%.
  • JavaScript: Can increase your salary by up to 6%.
  • Business Requirements: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
API $99,075
7%
JavaScript $98,149
6%
Business Requirements $97,223
5%
Get Latest Data

IT-Customer Project/Program Management, Specialist II Salary by Company Size: Startups vs. Enterprise

IT-Customer Project/Program Management, Specialist II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $103,477. While startup companies pay approximate $87,531.

IT-Customer Project/Program Management, Specialist II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $87,531
Growth Stage 51~500 $92,572
Established 501~5000 $99,920
Enterprise 5000+ $103,477

IT-Customer Project/Program Management, Specialist II Salary by Industry: Top Paying Sectors

For IT-Customer Project/Program Management, Specialist II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Construction and Energy & Utilities sectors offer the strongest compensation, at 20% above the average. In contrast, IT-Customer Project/Program Management, Specialist positions in Edu., Gov't. & Nonprofit or Financial Services typically offer lower base pay, as these industries often view IT-Customer Project/Program Management, Specialist II as a support function rather than a direct revenue driver.

The top paying industries for an IT-Customer Project/Program Management, Specialist II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Construction$111,112$53.020%
Energy & Utilities$106,482$51.015%
MFG Nondurable$103,704$50.012%
Aerospace & Defense$101,852$49.010%
Internet$100,000$48.08%

IT-Customer Project/Program Management, Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT-Customer Project/Program Management, Specialist II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$84,623
Average $92,593/year
$100,973
$7,052
Average $7,716/month
$8,414
$1,627
Average $1,781/week
$1,942
$41
Average $45/hour
$49
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $100,973 $8,414 $1,942 $49
Average $92,593 $7,716 $1,781 $45
25th Percentile $84,623 $7,052 $1,627 $41

IT-Customer Project/Program Management, Specialist II Salary Growth & Career Path

IT-Customer Project/Program Management, Specialist II

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Advancement

For an IT-Customer Project/Program Management, Specialist II, the most direct path to higher earnings is advancing to the Client Project Implementation Consultant III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $114,700 - a projected growth of 24% over your current level.

Most common benefits for IT-Customer Project/Program Management, Specialist II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for IT-Customer Project/Program Management, Specialist II

Here are companies hiring for IT-Customer Project/Program Management, Specialist II and their salaries, click below for more details.

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FAQ about IT-Customer Project/Program Management, Specialist II

1. What industry pays the highest salary for IT-Customer Project/Program Management, Specialist II?

The Construction industry offers the highest average compensation for IT-Customer Project/Program Management, Specialist II roles, with salaries approximately 20% above the market median.

2. What is a program management specialist?

A program management specialist implements processes for planning, managing, executing, and delivering programs. Responsibilities include strategic planning to align projects with objectives and ensure effective execution. The salary for this role ranges from $77,513 to $101,483, with a midpoint of $88,123, reflecting the expertise and impact of the position.

3. How much does a customer service team lead make in the US?

The average salary for an IT Customer Project/Program Management Specialist in the US ranges from $77,513 to $101,483, with a mid-salary of $88,123. Additional cash compensation may vary, but total compensation typically aligns with these figures, reflecting the specialist's expertise and responsibilities in the field.

4. How long does it take to become a project management specialist?

To become a project management specialist, you typically need 36 to 60 months of relevant experience, depending on your educational background. Salaries in this field range from $77,513 to $101,483, with a median salary of $88,123. Gaining the necessary experience and certifications can enhance your earning potential and career prospects.

5. How much do software specialists make in the US?

As of January 2025, the salary for IT-Customer Project/Program Management Specialists in the United States ranges from $77,513 to $101,483 annually, with a midpoint of $88,123. This translates to approximately $37.24 to $48.75 per hour, or $1,496 to $1,962 per week, and $6,458 to $8,500 per month.

6. Is project specialist the same as project manager?

A Project Specialist and a Project Manager have distinct roles. The Project Specialist supports project managers by developing action plans related to resources, budgets, and timelines. Meanwhile, Project Managers handle coordinating tasks like scheduling and risk management. In the IT-Customer Project/Program Management field, salaries range from $77,513 to $101,483, with a midpoint of $88,123.

7. How much does a project specialist make in the US?

A Project Specialist in the US typically earns between $77,513 and $101,483 annually, with a median salary around $88,123. These figures reflect the salary range for IT-Customer Project/Program Management specialists, providing a clear overview of potential earnings in this field.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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