How much does an IT Help Desk Director make in Hawaii? The average IT Help Desk Director salary in Hawaii is $190,000 as of April 24, 2024, but the range typically falls between $177,500 and $199,700. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Help Desk Director Salary | $166,119 | HI | April 24, 2024 |
25th Percentile IT Help Desk Director Salary | $177,500 | HI | April 24, 2024 |
50th Percentile IT Help Desk Director Salary | $190,000 | HI | April 24, 2024 |
75th Percentile IT Help Desk Director Salary | $199,700 | HI | April 24, 2024 |
90th Percentile IT Help Desk Director Salary | $208,531 | HI | April 24, 2024 |
The IT Help Desk Director provides mentoring and leadership to the team. Directs and oversees all aspects of an organization's technical help desk. Being an IT Help Desk Director establishes policies and procedures that produce high-quality service to internal customers. Develops and optimizes processes to achieve service level requirements and performance goals. In addition, IT Help Desk Director identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance and identify problem areas. Manages resource planning and decision-making. Aligns help desk activities and initiatives to support and enhance the objectives of the organization. May require a bachelor's degree. Typically reports to senior/top management. The IT Help Desk Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as an IT Help Desk Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Bachelor's Degree
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Ewa Beach, HI | Avg. Salary $189,051 | Date Updated April 24, 2024 |
Location Kaneohe, HI | Avg. Salary $189,051 | Date Updated April 24, 2024 |
Location Pearl City, HI | Avg. Salary $189,051 | Date Updated April 24, 2024 |
Location Waipahu, HI | Avg. Salary $188,869 | Date Updated April 24, 2024 |
Location Aiea, HI | Avg. Salary $189,051 | Date Updated April 24, 2024 |
Location Anahola, HI | Avg. Salary $187,779 | Date Updated April 24, 2024 |
Location Camp H M Smith, HI | Avg. Salary $189,051 | Date Updated April 24, 2024 |
Location Captain Cook, HI | Avg. Salary $187,779 | Date Updated April 24, 2024 |
Location Eleele, HI | Avg. Salary $187,779 | Date Updated April 24, 2024 |
Location Fort Shafter, HI | Avg. Salary $189,051 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Hawaii Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having receive....More