How much does a IT Help Desk Senior Supervisor make in Acton, MT? The average IT Help Desk Senior Supervisor salary in Acton, MT is $95,800 as of April 24, 2024, but the range typically falls between $86,800 and $105,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Help Desk Senior Supervisor Salary | $78,606 | Acton,MT | April 24, 2024 |
25th Percentile IT Help Desk Senior Supervisor Salary | $86,800 | Acton,MT | April 24, 2024 |
50th Percentile IT Help Desk Senior Supervisor Salary | $95,800 | Acton,MT | April 24, 2024 |
75th Percentile IT Help Desk Senior Supervisor Salary | $105,700 | Acton,MT | April 24, 2024 |
90th Percentile IT Help Desk Senior Supervisor Salary | $114,713 | Acton,MT | April 24, 2024 |
The IT Help Desk Senior Supervisor supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Supervises the staff and the day-to-day operations of an organization's technical help desk. Being an IT Help Desk Senior Supervisor ensures the latest product/technical updates and policies are available and communicated to the team. Trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. In addition, IT Help Desk Senior Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The IT Help Desk Senior Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an IT Help Desk Senior Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
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About Acton, Montana Acton is an unincorporated community in northwestern Yellowstone County, Montana, United States. It has a postal ZIP code (59002) and lies along Monta....More
Acton, Montana area prices were up 3.1% from a year ago View the Cost of Living in Acton, Montana
IT Help Desk Senior Supervisor Salary in popular cities: Billings, Great Falls, Missoula