How much does a IT Service Desk Director make in Mount Ulla, NC? The average IT Service Desk Director salary in Mount Ulla, NC is $170,700 as of April 24, 2024, but the range typically falls between $159,480 and $179,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Service Desk Director Salary | $149,265 | Mount Ulla,NC | April 24, 2024 |
25th Percentile IT Service Desk Director Salary | $159,480 | Mount Ulla,NC | April 24, 2024 |
50th Percentile IT Service Desk Director Salary | $170,700 | Mount Ulla,NC | April 24, 2024 |
75th Percentile IT Service Desk Director Salary | $179,400 | Mount Ulla,NC | April 24, 2024 |
90th Percentile IT Service Desk Director Salary | $187,321 | Mount Ulla,NC | April 24, 2024 |
The IT Service Desk Director provides mentoring and leadership to the team. Directs and oversees all aspects of an organization's technical help desk. Being an IT Service Desk Director establishes policies and procedures that produce high-quality service to internal customers. Develops and optimizes processes to achieve service level requirements and performance goals. In addition, IT Service Desk Director identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance and identify problem areas. Manages resource planning and decision-making. Aligns help desk activities and initiatives to support and enhance the objectives of the organization. May require a bachelor's degree. Typically reports to senior/top management. The IT Service Desk Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as an IT Service Desk Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
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About Mount Ulla, North Carolina Mount Ulla Township is one of fourteen townships in Rowan County, North Carolina, United States. It is currently the smallest township in Rowan County....More
Mount Ulla, North Carolina area prices were up 1.5% from a year ago View the Cost of Living in Mount Ulla, North Carolina
IT Service Desk Director Salary in popular cities: Charlotte, Raleigh, Greensboro