How much does an IT Service Desk Director make in North Dakota? The average IT Service Desk Director salary in North Dakota is $179,490 as of March 26, 2024, but the range typically falls between $167,700 and $188,640. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Service Desk Director Salary | $156,966 | ND | March 26, 2024 |
25th Percentile IT Service Desk Director Salary | $167,700 | ND | March 26, 2024 |
50th Percentile IT Service Desk Director Salary | $179,490 | ND | March 26, 2024 |
75th Percentile IT Service Desk Director Salary | $188,640 | ND | March 26, 2024 |
90th Percentile IT Service Desk Director Salary | $196,971 | ND | March 26, 2024 |
The IT Service Desk Director provides mentoring and leadership to the team. Directs and oversees all aspects of an organization's technical help desk. Being an IT Service Desk Director establishes policies and procedures that produce high-quality service to internal customers. Develops and optimizes processes to achieve service level requirements and performance goals. In addition, IT Service Desk Director identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance and identify problem areas. Manages resource planning and decision-making. Aligns help desk activities and initiatives to support and enhance the objectives of the organization. May require a bachelor's degree. Typically reports to senior/top management. The IT Service Desk Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as an IT Service Desk Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Bachelor's Degree
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Mandan, ND | Avg. Salary $180,215 | Date Updated March 26, 2024 |
Location West Fargo, ND | Avg. Salary $174,051 | Date Updated March 26, 2024 |
Location Abercrombie, ND | Avg. Salary $171,331 | Date Updated March 26, 2024 |
Location Absaraka, ND | Avg. Salary $171,331 | Date Updated March 26, 2024 |
Location Adams, ND | Avg. Salary $167,705 | Date Updated March 26, 2024 |
Location Agate, ND | Avg. Salary $172,600 | Date Updated March 26, 2024 |
Location Alamo, ND | Avg. Salary $177,495 | Date Updated March 26, 2024 |
Location Alexander, ND | Avg. Salary $177,495 | Date Updated March 26, 2024 |
Location Almont, ND | Avg. Salary $177,495 | Date Updated March 26, 2024 |
Location Alsen, ND | Avg. Salary $167,705 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About North Dakota North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic cent....More