Online Banking Customer Support I Salary in the United States
How much does an Online Banking Customer Support I make in the United States?
As of August 01, 2026, the average salary for an Online Banking Customer Support I in the United States is $44,380 per year, which breaks down to an hourly rate of $21.
However, an Online Banking Customer Support I's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $55,155
Majority Range (25th-75th percentile): $41,090 to $50,020
Key Factors That Influence Online Banking Customer Support I Salaries
An Online Banking Customer Support I's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
How Experience Level Affects Online Banking Customer Support Salaries?
Experience is a primary driver of an Online Banking Customer Support I's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $43,791
Early Career (1-2 years): $44,548
Mid-Level (2-4 years): $46,905
Senior-Level (5-8 years): $47,158
Expert (over 8 years): $47,326
Levels
Salary
Entry Level Online Banking Customer Support I
$43,791
Intermediate Level Online Banking Customer Support I
$44,548
Senior Level Online Banking Customer Support I
$46,905
Specialist Level Online Banking Customer Support I
$47,158
Expert Level Online Banking Customer Support I
$47,326
$43,7910 yr
$44,548< 2 yrs
$46,9052-4 yrs
$47,1585-8 yrs
$47,326> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Online Banking Customer Support I Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Online Banking Customer Support Is.
For example, consider the average annual salaries in these key locations:
Top Paying Cities for Online Banking Customer Support Is
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $55,970
San Francisco: $55,360
Oakland: $54,190
San Jose, CA$55,970
San Francisco, CA$55,360
Oakland, CA$54,190
New York, NY$51,090
Paramus, NJ$50,470
Queens Village, NY$50,470
Passaic, NJ$50,430
Bergenfield, NJ$50,420
Stamford, CT$50,330
Huntington, NY$50,310
Newark, NJ$49,980
Bridgeport, CT$49,890
Vallejo, CA$49,800
New Brunswick, NJ$49,780
Petaluma, CA$49,750
Middlesex, NJ$49,670
Somerset, NJ$49,640
Santa Cruz, CA$49,580
Boston, MA$49,310
Monterey, CA$49,160
Seattle, WA$49,050
Santa Rosa, CA$49,040
Los Angeles, CA$49,030
Juneau, AK$48,920
Washington, DC$48,870
Orange, CA$48,710
Santa Ana, CA$48,590
Long Beach, CA$48,550
Anaheim, CA$48,540
Anchorage, AK$48,520
Santa Maria, CA$48,380
Everett, WA$48,370
Danbury, CT$48,220
Bremerton, WA$48,160
Tacoma, WA$48,000
New Suffolk, NY$48,000
Sacramento, CA$47,980
Santa Barbara, CA$47,940
Trenton, NJ$47,890
San Diego, CA$47,890
Brockton, MA$47,840
Fairbanks, AK$47,730
Lompoc, CA$47,620
Lowell, MA$47,580
Ventura, CA$47,570
Nashua, NH$47,560
Stockton, CA$47,560
Modesto, CA$47,230
Poughkeepsie, NY$47,140
Olympia, WA$47,050
Kennewick, WA$47,050
New Haven, CT$47,030
Lawrence, MA$46,880
Hartford, CT$46,830
Riverside, CA$46,820
New Bedford, MA$46,780
Richland, WA$46,780
Bakersfield, CA$46,720
San Bernardino, CA$46,700
New Britain, CT$46,690
Atlantic City, NJ$46,690
New London, CT$46,680
Norwich, CT$46,660
Portsmouth, NH$46,650
Boulder, CO$46,560
Portland, OR$46,500
Worcester, MA$46,490
Minneapolis, MN$46,360
Philadelphia, PA$46,290
Honolulu, HI$46,150
Saint Paul, MN$46,130
Vineland, NJ$46,120
Providence, RI$45,990
Chicago, IL$45,860
Bellingham, WA$45,810
Springfield, MA$45,770
Baltimore, MD$45,760
Chico, CA$45,650
Pittsfield, MA$45,530
Manchester, NH$45,440
Spokane, WA$45,250
Denver, CO$45,240
Albany, NY$45,030
Troy, NY$45,020
Nassau, NY$44,970
Schenectady, NY$44,920
Wilmington, DE$44,890
Burlington, VT$44,830
Salem, OR$44,810
Portland, ME$44,670
Yakima, WA$44,630
Rochester, MN$44,490
Reno, NV$44,470
Fresno, CA$44,470
Milwaukee, WI$44,430
Detroit, MI$44,380
Allentown, PA$44,370
Ann Arbor, MI$44,370
Colorado Springs, CO$44,290
Syracuse, NY$44,270
Carson City, NV$44,270
Houston, TX$44,210
Eugene, OR$44,190
Gary, IN$44,130
Springfield, OR$44,100
Bismarck, ND$44,090
Galveston, TX$44,060
Medford, OR$43,990
Fort Collins, CO$43,970
Concord, NH$43,950
Austin, TX$43,940
Mesa, AZ$43,840
Reading, PA$43,840
Phoenix, AZ$43,840
Dallas, TX$43,820
Saint Cloud, MN$43,780
Madison, WI$43,720
Utica, NY$43,600
Rochester, NY$43,530
Des Moines, IA$43,530
Raleigh, NC$43,520
Atlanta, GA$43,450
Battle Creek, MI$43,440
Salt Lake City, UT$43,430
Lancaster, PA$43,360
Harrisburg, PA$43,300
Champaign, IL$43,250
Kansas City, MO$43,250
Kansas City, KS$43,250
Fort Worth, TX$43,240
Columbus, OH$43,230
Boca Raton, FL$43,220
Pittsburgh, PA$43,210
Richmond, VA$43,190
Indianapolis, IN$43,180
Cleveland, OH$43,170
Cincinnati, OH$43,120
Las Vegas, NV$43,120
Petersburg, VA$43,050
Huntsville, AL$42,990
Lansing, MI$42,960
Lebanon, PA$42,950
Pueblo, CO$42,950
Appleton, WI$42,930
Buffalo, NY$42,920
Dayton, OH$42,900
Charlotte, NC$42,890
Racine, WI$42,890
Saint Louis, MO$42,880
York, PA$42,850
Elkhart, IN$42,850
Gastonia, NC$42,840
Billings, MT$42,830
Beaumont, TX$42,820
Lorain, OH$42,810
Benton Harbor, MI$42,800
Toledo, OH$42,790
Rock Hill, SC$42,770
Binghamton, NY$42,770
Rockford, IL$42,740
Springfield, IL$42,730
Elyria, OH$42,720
Fargo, ND$42,720
Flagstaff, AZ$42,690
Fort Lauderdale, FL$42,660
Duluth, MN$42,640
Miami, FL$42,640
Cheyenne, WY$42,610
Grand Forks, ND$42,610
Bangor, ME$42,510
Cedar Rapids, IA$42,460
Durham, NC$42,440
Louisville, KY$42,440
Grand Rapids, MI$42,430
Hialeah, FL$42,420
Casper, WY$42,360
Scranton, PA$42,310
New Orleans, LA$42,300
Virginia Beach, VA$42,290
Akron, OH$42,270
Peoria, IL$42,210
Sarasota, FL$42,200
Nashville, TN$42,170
Omaha, NE$42,170
Green Bay, WI$42,170
Baton Rouge, LA$42,150
Charleston, SC$42,140
Jamestown, NY$42,120
Davenport, IA$42,120
Tucson, AZ$42,100
Saint Petersburg, FL$42,070
Tampa, FL$42,060
Evansville, IN$42,030
Port Arthur, TX$42,030
Bradenton, FL$42,020
Santa Fe, NM$41,940
Orlando, FL$41,860
Clearwater, FL$41,840
La Crosse, WI$41,750
Canton, OH$41,750
Albuquerque, NM$41,720
Newport News, VA$41,720
High Point, NC$41,710
Ogden, UT$41,690
Corpus Christi, TX$41,650
Norfolk, VA$41,630
Laramie, WY$41,630
Rock Island, IL$41,600
Saginaw, MI$41,590
Jacksonville, FL$41,590
Salisbury, NC$41,580
Boise, ID$41,570
Moline, IL$41,550
Fort Myers, FL$41,530
Memphis, TN$41,520
Tulsa, OK$41,500
Waterloo, IA$41,480
Spartanburg, SC$41,430
Lincoln, NE$41,410
Fort Wayne, IN$41,400
Provo, UT$41,400
Cedar Falls, IA$41,340
San Antonio, TX$41,320
Greensboro, NC$41,310
South Bend, IN$41,300
Savannah, GA$41,250
Muskegon, MI$41,240
Birmingham, AL$41,230
Winston Salem, NC$41,210
Lake Charles, LA$41,100
Anderson, IN$41,090
Lexington, KY$41,080
Augusta, GA$41,070
Greenville, SC$41,070
Lima, OH$41,030
Wichita, KS$41,030
Tuscaloosa, AL$41,030
Columbia, SC$40,990
Springfield, OH$40,980
Asheville, NC$40,910
Bloomington, IN$40,880
Knoxville, TN$40,720
Shreveport, LA$40,710
Wilmington, NC$40,650
Roanoke, VA$40,650
Frankfort, KY$40,570
Topeka, KS$40,570
Oklahoma City, OK$40,540
Chillicothe, OH$40,520
Longview, TX$40,520
Melbourne, FL$40,510
Sioux Falls, SD$40,440
Mobile, AL$40,440
Terre Haute, IN$40,420
Altoona, PA$40,390
Amarillo, TX$40,360
Killeen, TX$40,350
Fayetteville, AR$40,310
Chattanooga, TN$40,300
Sioux City, IA$40,260
Idaho Falls, ID$40,250
Lynchburg, VA$40,210
Gainesville, FL$40,160
Portsmouth, OH$40,140
Little Rock, AR$40,130
Youngstown, OH$40,110
Lafayette, LA$40,110
Daytona Beach, FL$40,080
Clarksville, TN$40,080
Pensacola, FL$40,070
Temple, TX$40,070
Hopkinsville, KY$39,940
Erie, PA$39,930
Florence, SC$39,910
Charleston, WV$39,840
Great Falls, MT$39,820
Macon, GA$39,760
Tallahassee, FL$39,750
Fayetteville, NC$39,740
Waco, TX$39,740
Helena, MT$39,700
Pine Bluff, AR$39,690
Vincennes, IN$39,630
Lubbock, TX$39,620
Alamogordo, NM$39,590
Twin Falls, ID$39,550
Rapid City, SD$39,540
Jackson, MS$39,460
Huntington, WV$39,450
Greenville, MS$39,450
Parkersburg, WV$39,410
Montgomery, AL$39,400
Wichita Falls, TX$39,350
Springfield, MO$39,350
Biloxi, MS$39,330
Monroe, LA$39,290
Johnstown, PA$39,260
Sumter, SC$39,240
Columbus, GA$39,230
Pascagoula, MS$39,150
Abilene, TX$39,150
Kingsport, TN$39,030
Albany, GA$39,030
Gulfport, MS$39,020
Alexandria, LA$38,870
Fort Smith, AR$38,760
El Paso, TX$38,640
Las Cruces, NM$38,440
Harlingen, TX$38,330
Pocatello, ID$38,320
Florence, AL$38,270
Brownsville, TX$38,260
Mcallen, TX$38,160
Dothan, AL$38,100
Columbus, MS$37,840
Altus, OK$37,630
Lawton, OK$37,550
Pierre, SD$37,390
What Skills Can Increase an Online Banking Customer Support I's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 4.52% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office (Mentioned in 1.94% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Android (Mentioned in 1.29% Job Postings): Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
See More Skills
Skills
Demand Percentage
Customer Service
4.52%
Microsoft Office
1.94%
Android
1.29%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Online Banking Customer Support I's salary.
Product Training: Can increase your salary by up to 24%.
Client Service: Can increase your salary by up to 7%.
Information Security: Can increase your salary by up to 6%.
Skill
Salary
Salary % Increase
Product Training
$55,031
24%
Client Service
$47,487
7%
Information Security
$47,043
6%
Problem Solving
$46,599
5%
Customer Care
$46,155
4%
PowerPoint
$46,155
4%
Get Latest Data
Online Banking Customer Support I Salary by Company Size: Startups vs. Enterprise
Online Banking Customer Support I salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $48,280.
While startup companies pay approximate $40,920.
Online Banking Customer Support I Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$40,920
Growth Stage
51~500
$43,265
Established
501~5000
$46,646
Enterprise
5000+
$48,280
Online Banking Customer Support I Salary by Industry: Top Paying Sectors
For Online Banking Customer Support I roles, the industry you choose can impact your earning potential
by as much as 40% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Internet,
offers compensation 20% above the average. Conversely,
Online Banking Customer Support positions in Edu., Gov't. & Nonprofit typically offer lower base pay,
as this sector often view Online Banking Customer Support I as a support function rather than a direct revenue driver.
The top paying industry for an Online Banking Customer Support I
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Internet
$53,256
$26.0
20%
Online Banking Customer Support I Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an Online Banking Customer Support I's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$41,090
Average$44,380/year
$50,020
$3,424
Average$3,698/month
$4,168
$790
Average$853/week
$962
$20
Average$21/hour
$24
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$50,020
$4,168
$962
$24
Average
$44,380
$3,698
$853
$21
25th Percentile
$41,090
$3,424
$790
$20
Online Banking Customer Support I Salary Growth & Career Path
Promotions are the fastest way to increase your earnings.
As an Online Banking Customer Support I, you have the following paths for advancement.
The table below compares the salary raises for common next-step roles.
By comparing these figures, you can choose the career path that best meets your financial goals.
Online Banking Customer Support I Salary Growth and Career Path
Next Step Role
Estimate Salary
Projected Raise
Bankcard Products Operations Manager
$87,700
98%
Digital Banking Specialist II
$50,400
14%
ATM Service Coordinator
$50,400
14%
Banking Operations Administrative Clerk III
$48,800
10%
Salaries of jobs related to Online Banking Customer Support I
Salary Trends for Online Banking Customer Support I
Salaries for an Online Banking Customer Support I can change over time,
reflecting shifts in market demand and the overall economy.
The median salary increased from $37,638 in 2023
to around $37,786 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Online Banking Customer Support I salary trends,
.
Average Annual Salary of Online Banking Customer Support I Over Time
2022
$???
2023
$37,638
2024
$38,005
2025
$37,786
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$37,638
2024
$38,005
2025
$37,786
2026
View More
2027
View More
Most common benefits for Online Banking Customer Support I
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Compensation Planning
Common company salaries for Online Banking Customer Support I
Here are companies hiring for Online Banking Customer Support I and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
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FAQ about Online Banking Customer Support I
1. What industry pays the highest salary for Online Banking Customer Support I?
The Internet industry offers the highest average compensation for Online Banking Customer Support I roles,
with salaries approximately 20% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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