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Online Customer Service Salary in the United States

How much does an Online Customer Service make in the United States? The salary range for an Online Customer Service job is from $38,914 to $50,090 per year in the United States. Click on the filter to check out Online Customer Service job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at April 01, 2025
$44,328
Per Year
The average salary for an Online Customer Service is $44,328
per Year in the United States.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$38,914
$44,328
Medium
$50,090

Highest Paying Cities for Online Customer Service in the United States

Online Customer Service salaries in the United States will pay differently by cities. Below following are the eight cities with the highest income for Online Customer Service jobs in the United States. The city with the highest salary is San Jose. Click on the Online Customer Service salary in cities you are interested in to view detailed job salary information.

States with Higher Salaries for Online Customer Service

The five states where Online Customer Service jobs get higher salaries in the United States are: District of Columbia, California, Massachusetts, Washington, and New Jersey. Compared with the average salary of an Online Customer Service in the United States, the state of District of Columbia with the highest job income for this job. The second and third states are California and Massachusetts respectively. The high or low salary paid to Online Customer Service by the US has a greater relationship with the demand for jobs and the cost of living.

How Much Do Similar Professions Get Paid in the United States?

There are some different titles for Online Customer Service jobs, and the job title of Online Customer Service will vary in different companies. The job title has a lot to do with the department and responsibilities, and the same job title will vary in different departments. The following list is the salary of jobs similar to Online Customer Service, start to view Online Customer Service-related jobs you are interested in.
Online Service Manager
Average salary
United States
$92,727
per Year
Customer Service Specialist - E-commerce
Average salary
United States
$40,180
per Year
Digital Banking Customer Service Specialist
Average salary
United States
$43,800
per Year
Customer Service Senior Specialist E-commerce
Average salary
United States
$46,580
per Year

How Much Should You Be Earning?

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What Does an Online Customer Service Do?

Social supportYour social media accounts might not be the first thing that comes to mind when you think of customer service.

December 20, 2021

Providing different types of customer service in difficult times can help keep your customers engaged, convert more, reduce churn and turn existing customers into loyal brand advocates.

December 18, 2021

Collecting reviews is an easy way to create fresh, up to date, and helpful content every day, as well as build a strong customer service using your own customers’ voice.

December 12, 2021

FAQsWhen your customer service team is repeatedly answering the same questions, it’s time to consider creating a Frequently Asked Questions (FAQ) section on your website.

December 07, 2021

The key to a great customer service via email is to come across as a friendly brand who really cares, no matter the circumstances.

December 05, 2021

Most Common Benefits for Online Customer Service

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for an Online Customer Service
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Social supportYour social media accounts might not be the first thing that comes to mind when you think of customer service.
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Check the below career pages for detailed pay ranges for similar professions to Online Customer Service:
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Explore our personal salary report to know the Online Customer Service market value in the United States. And find out if any places are having a higher Online Customer Service salary.
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The highest Online Customer Service salary is $50,090, while the lowest is $38,914 in the United States.
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