upper level job

How much does an Outbound Call Center Supervisor make in Irvine, CA? The average Outbound Call Center Supervisor salary in Irvine, CA is $70,800 as of March 26, 2024, but the range typically falls between $60,400 and $87,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Outbound Call Center Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Outbound Call Center Supervisor Salary $50,931 Irvine,CA March 26, 2024
25th Percentile Outbound Call Center Supervisor Salary $60,400 Irvine,CA March 26, 2024
50th Percentile Outbound Call Center Supervisor Salary $70,800 Irvine,CA March 26, 2024
75th Percentile Outbound Call Center Supervisor Salary $87,000 Irvine,CA March 26, 2024
90th Percentile Outbound Call Center Supervisor Salary $101,749 Irvine,CA March 26, 2024
25% $60,400 10% $50,931 90% $101,749 75% $87,000 $70,800 50%(Median) Didn’t find job title? Click
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Job Description

The Outbound Call Center Supervisor monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Call Center Supervisor implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Call Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Call Center Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Outbound Call Center Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Outbound Call Center Supervisor in Irvine, CA
  • Job Description. Job Description. Job Title. Call Center Supervisor. Location. La Jolla Village Drive San Diego, CA 92161. Schedule. Mon-Fri. Qualification...
    - 2 Days Ago
  • Job Description. Job Description. At WelbeHealth, we are on a mission to bring the PACE Program (Program of All-Inclusive Care of the Elderly) to more unde...
    - 4 Days Ago
  • Job Description. Job Description. Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and e...
    - 5 Days Ago
  • Job Description. Job Description. TrueCare. Are you a friendly, organized professional with experience running a busy call center. Do you excel at training...
    - 1 Day Ago
  • Overview. The incumbent in this position is responsible for the effective communication of the Unity players program and all offers available to Sacramento...
    - 3 Days Ago

Career Path for this job

  1. This Job:

    Outbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

  2. Up a level:

    Outbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
60400
87000
70800

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
72600
111400
89200
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Outbound Call Center Supervisor in Irvine, CA. The base salary for Outbound Call Center Supervisor ranges from $60,400 to $87,000 with the average base salary of $70,800. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $72,600 to $111,400 with the average total cash compensation of $89,200.
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60400
87000

 

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About Irvine, California    Irvine (/ˈɜːrvaɪn/) is a master-planned city in Orange County, California, United States in the Los Angeles metropolitan area. The Irvine Company star....More

Irvine, California  area prices were up 3.0% from a year ago    View the Cost of Living in Irvine, California

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