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How much does an Service Complaint Response Specialist make in Silver City, NV? The average Service Complaint Response Specialist salary in Silver City, NV is $55,360 as of May 28, 2024, but the range typically falls between $48,800 and $63,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Service Complaint Response Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Service Complaint Response Specialist Salary $42,827 Silver City,NV May 28, 2024
25th Percentile Service Complaint Response Specialist Salary $48,800 Silver City,NV May 28, 2024
50th Percentile Service Complaint Response Specialist Salary $55,360 Silver City,NV May 28, 2024
75th Percentile Service Complaint Response Specialist Salary $63,700 Silver City,NV May 28, 2024
90th Percentile Service Complaint Response Specialist Salary $71,293 Silver City,NV May 28, 2024
25% $48,800 10% $42,827 90% $71,293 75% $63,700 $55,360 50%(Median) Didn’t find job title? Click
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Job Description

The Service Complaint Response Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Service Complaint Response Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. In addition, Service Complaint Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Service Complaint Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Service Complaint Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Service Complaint Response Specialist in Silver City, NV
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    - 27 Days Ago
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Career Path for this job

  1. This Job:

    Service Complaint Response Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
48800
63700
55360

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
50480
66720
57340
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Service Complaint Response Specialist in Silver City, NV. The base salary for Service Complaint Response Specialist ranges from $48,800 to $63,700 with the average base salary of $55,360. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $50,480 to $66,720 with the average total cash compensation of $57,340.
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48800
63700

 

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About Silver City, Nevada    Silver City is a near ghost town and a small residential community in Lyon County, Nevada, USA, near the Lyon/Carson border. The population as of the ....More

Silver City, Nevada  area prices were up 2.5% from a year ago    View the Cost of Living in Silver City, Nevada

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