How much does an Service Complaint Response Specialist make in Silver City, NV? The average Service Complaint Response Specialist salary in Silver City, NV is $55,360 as of May 28, 2024, but the range typically falls between $48,800 and $63,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Service Complaint Response Specialist Salary | $42,827 | Silver City,NV | May 28, 2024 |
25th Percentile Service Complaint Response Specialist Salary | $48,800 | Silver City,NV | May 28, 2024 |
50th Percentile Service Complaint Response Specialist Salary | $55,360 | Silver City,NV | May 28, 2024 |
75th Percentile Service Complaint Response Specialist Salary | $63,700 | Silver City,NV | May 28, 2024 |
90th Percentile Service Complaint Response Specialist Salary | $71,293 | Silver City,NV | May 28, 2024 |
The Service Complaint Response Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Service Complaint Response Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. In addition, Service Complaint Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Service Complaint Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Service Complaint Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
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About Silver City, Nevada Silver City is a near ghost town and a small residential community in Lyon County, Nevada, USA, near the Lyon/Carson border. The population as of the ....More
Silver City, Nevada area prices were up 2.5% from a year ago View the Cost of Living in Silver City, Nevada
Service Complaint Response Specialist Salary in popular cities: Las Vegas, Henderson, Reno
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