How much does a Service Complaint Response Specialist make in Washington? The average Service Complaint Response Specialist salary in Washington is $59,190 as of April 24, 2024, but the range typically falls between $52,170 and $68,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Service Complaint Response Specialist Salary | $45,779 | WA | April 24, 2024 |
25th Percentile Service Complaint Response Specialist Salary | $52,170 | WA | April 24, 2024 |
50th Percentile Service Complaint Response Specialist Salary | $59,190 | WA | April 24, 2024 |
75th Percentile Service Complaint Response Specialist Salary | $68,100 | WA | April 24, 2024 |
90th Percentile Service Complaint Response Specialist Salary | $76,212 | WA | April 24, 2024 |
The Service Complaint Response Specialist coordinates with product/service suppliers and/or contact center staff to research and determine validity of complaints and evaluate options to remedy these complaints. Provides timely resolutions to customer complaints that have escalated to the highest level within the organization. Being a Service Complaint Response Specialist requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints. Reviews the underlying facts of the complaint, determines an appropriate solution, and delivers the response to the customer. In addition, Service Complaint Response Specialist exercises a large degree individual discretion and judgement. Tracks complaints and makes recommendations to management designed to reduce the number of complaints. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Service Complaint Response Specialist gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Service Complaint Response Specialist typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Aberdeen, WA | Avg. Salary $57,209 | Date Updated April 24, 2024 |
Location Acme, WA | Avg. Salary $56,330 | Date Updated April 24, 2024 |
Location Addy, WA | Avg. Salary $55,562 | Date Updated April 24, 2024 |
Location Adna, WA | Avg. Salary $57,209 | Date Updated April 24, 2024 |
Location Airway Heights, WA | Avg. Salary $56,001 | Date Updated April 24, 2024 |
Location Albion, WA | Avg. Salary $55,562 | Date Updated April 24, 2024 |
Location Allyn, WA | Avg. Salary $59,240 | Date Updated April 24, 2024 |
Location Almira, WA | Avg. Salary $55,562 | Date Updated April 24, 2024 |
Location Amanda Park, WA | Avg. Salary $57,209 | Date Updated April 24, 2024 |
Location Amboy, WA | Avg. Salary $56,660 | Date Updated April 24, 2024 |
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About Washington Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the north....More
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