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Technical Client Support Specialist II Salary in Washington, District of Columbia

Technical Client Support Specialist II Salary in Washington, DC

How much does a Technical Client Support Specialist II make in Washington, DC? The average Technical Client Support Specialist II salary in Washington, DC is $81,500 as of May 28, 2024, but the range typically falls between $69,200 and $94,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Technical Client Support Specialist II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Client Support Specialist II Salary $58,001 Washington,DC May 28, 2024
25th Percentile Technical Client Support Specialist II Salary $69,200 Washington,DC May 28, 2024
50th Percentile Technical Client Support Specialist II Salary $81,500 Washington,DC May 28, 2024
75th Percentile Technical Client Support Specialist II Salary $94,100 Washington,DC May 28, 2024
90th Percentile Technical Client Support Specialist II Salary $105,572 Washington,DC May 28, 2024
25% $69,200 10% $58,001 90% $105,572 75% $94,100 $81,500 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Client Support Specialist II assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist II recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist II records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Technical Client Support Specialist II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Client Support Specialist II in Washington, DC

Career Path for this job

  1. Down a level:

    Technical Client Support Specialist I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Technical Client Support Specialist II

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Technical Client Support Specialist III

    4 - 7 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Technical Client Support Specialist II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
69200
94100
81500

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
71000
98600
84300
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Client Support Specialist II in Washington, DC. The base salary for Technical Client Support Specialist II ranges from $69,200 to $94,100 with the average base salary of $81,500. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $71,000 to $98,600 with the average total cash compensation of $84,300.
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69200
94100

 

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About Washington, District of Columbia    Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More

Washington, District of Columbia  area prices were up 1.3% from a year ago    View the Cost of Living in Washington, District of Columbia

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