How much does a Technical Client Support Team Leader make in the United States? The average Technical Client Support Team Leader salary in the United States is $76,100 as of April 24, 2024, but the range typically falls between $65,900 and $89,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Client Support Team Leader Salary | $56,613 | US | April 24, 2024 |
25th Percentile Technical Client Support Team Leader Salary | $65,900 | US | April 24, 2024 |
50th Percentile Technical Client Support Team Leader Salary | $76,100 | US | April 24, 2024 |
75th Percentile Technical Client Support Team Leader Salary | $89,000 | US | April 24, 2024 |
90th Percentile Technical Client Support Team Leader Salary | $100,745 | US | April 24, 2024 |
The Technical Client Support Team Leader acts as first level escalation point for more complex or critical customer issues and inquiries. Leads a team that provides technical customer support for an organization's products and services. Being a Technical Client Support Team Leader mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. In addition, Technical Client Support Team Leader monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Client Support Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Technical Client Support Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
7 + years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Team Leader | Experience 2 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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