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Telecommunication Service Representative - Entry Salary in the United States

How much does a Telecommunication Service Representative - Entry make in the United States?

As of September 01, 2026, the average salary for a Telecommunication Service Representative - Entry in the United States is $36,970 per year, which breaks down to an hourly rate of $18.

However, a Telecommunication Service Representative - Entry's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $45,720
  • Majority Range (25th-75th percentile): $33,750 to $41,550
  • Entry-Level (10th percentile): $30,818
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Telecommunication Service Representative - Entry Salaries

A Telecommunication Service Representative - Entry's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Telecommunication Service Representative - Entry Salaries?

Experience is a primary driver of a Telecommunication Service Representative - Entry's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Telecommunication Service Representative - Entry (0-2 years): $36,963
  • Cable Service Representative II (2-4 years): $44,102
  • Cable Service Representative III (4-7 years): $50,923
  • Manager of Communication Service Customer Support (7+ years): $143,540
  • Director of Communication Service Customer Support (7+ years): $174,525
Job Role Years of Experience Average Salary
Telecommunication Service Representative - Entry0-2 years$36,963
Cable Service Representative II2-4 years$44,102
Cable Service Representative III4-7 years$50,923
Manager of Communication Service Customer Support7+ years$143,540
Director of Communication Service Customer Support7+ years$174,525
View as Graph

How Do Telecommunication Service Representative - Entry Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Telecommunication Service Representative - Entries. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $40,930.
  • California: $40,780.
  • Massachusetts: $40,230.

Top Paying Cities for Telecommunication Service Representative - Entries

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $46,630
  • San Francisco: $46,120
  • Oakland: $45,140

What Skills Can Increase a Telecommunication Service Representative - Entry's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.04% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Telecommunications (Mentioned in 3.16% Job Postings): Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.
  • Operating System (Mentioned in 2.36% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
Skills Demand Percentage
Troubleshooting 9.04%
Telecommunications 3.16%
Operating System 2.36%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Telecommunication Service Representative - Entry's salary.

  • Confidentiality: Can increase your salary by up to 59%.
  • Scheduling: Can increase your salary by up to 28%.
  • Computer Science: Can increase your salary by up to 28%.
Skill Salary Salary % Increase
Confidentiality $58,782
59%
Scheduling $47,322
28%
Computer Science $47,322
28%
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Telecommunication Service Representative - Entry Salary by Company Size: Startups vs. Enterprise

Telecommunication Service Representative - Entry salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $40,892. While startup companies pay approximate $34,656.

Telecommunication Service Representative - Entry Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $34,656
Growth Stage 51~500 $36,634
Established 501~5000 $39,505
Enterprise 5000+ $40,892

Telecommunication Service Representative - Entry Salary by Industry: Top Paying Sectors

For Telecommunication Service Representative - Entry roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 40% above the average. In contrast, Telecommunication Service Representative - Entry positions in Edu., Gov't. & Nonprofit or Telecom typically offer lower base pay, as these industries often view Telecommunication Service Representative - Entry as a support function rather than a direct revenue driver.

The top paying industries for a Telecommunication Service Representative - Entry

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$51,758$25.040%
Energy & Utilities$44,364$21.020%

How Education impacts a Telecommunication Service Representative - Entry's Salary?

Your level of education can impact your salary potential. While many Telecommunication Service Representative - Entries enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Telecommunication Service Representative - Entry with a High School Diploma or Technical Certificate is between $30,694 and $32,848).

Telecommunication Service Representative - Entry Salaries by Degree Level

Typical Education for Telecommunication Service Representative - Entry
Degree Level % of user with this level of education
No Diploma 4.8%
High School 19.0%
Associates 23.8%
Bachelors 47.6%
Masters 4.8%
Doctorate 0.0%
View as Graph

Telecommunication Service Representative - Entry Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Telecommunication Service Representative - Entry's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$33,750
Average $36,970/year
$41,550
$2,813
Average $3,081/month
$3,463
$649
Average $711/week
$799
$16
Average $18/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $41,550 $3,463 $799 $20
Average $36,970 $3,081 $711 $18
25th Percentile $33,750 $2,813 $649 $16

Telecommunication Service Representative - Entry Salary Growth & Career Path

Telecommunication Service Representative - Entry

Next Role

Advancement

For a Telecommunication Service Representative - Entry, the most direct path to higher earnings is advancing to the Cable Service Representative II role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $44,200 - a projected growth of 20% over your current level.

Most common benefits for Telecommunication Service Representative - Entry

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Telecommunication Service Representative - Entry

Here are companies hiring for Telecommunication Service Representative - Entry and their salaries, click below for more details.

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FAQ about Telecommunication Service Representative - Entry

1. What industry pays the highest salary for Telecommunication Service Representative - Entry?

The Software & Networking industry offers the highest average compensation for Telecommunication Service Representative - Entry roles, with salaries approximately 40% above the market median.

2. What do people who work in telecommunications do?

Telecommunications technicians are responsible for installing telecommunications lines and equipment, as well as operating, maintaining, and repairing any damaged or malfunctioning systems. They also test telecommunications lines and devices to ensure proper functionality. Entry-level positions in this field typically offer salaries ranging from $29,990 to $37,510, with a median salary of $33,730.

3. Is Customer Service Representative a good career?

Customer Service Representatives, including Telecommunication Service Representatives, can be a rewarding career choice. With salaries ranging from $29,990 to $37,510, this role offers a stable income and opportunities for growth. It ranks #24 in Best Business Jobs, reflecting its potential for job satisfaction and career advancement.

4. What is a CRS in a call center?

A CSR, or Customer Service Representative, is an employee in a call center responsible for managing customer interactions through various channels like phone, live chat, or email. In the role of a Telecommunication Service Representative - Entry, salaries range from $29,990 to $37,510, with a midpoint of $33,730, reflecting the importance of effective customer communication.

5. What is the salary of an entry level job in the US?

The salary for an entry-level Telecommunication Service Representative in the US ranges from $29,990 to $37,510 per year, with a midpoint of $33,730. This reflects the typical earnings for those starting in this role, providing a clear picture of entry-level compensation in the telecommunications sector.

6. What is the lowest job salary in USA?

The lowest salary for a Telecommunication Service Representative - Entry in the USA is $29,990 annually. This position typically offers a mid-range salary of $33,730, with a maximum salary reaching $37,510. It's important to note that these figures can vary based on location and experience.

7. What is an entry level customer service representative?

An entry-level customer service representative assists customers by answering questions about products and services, as well as processing payments and orders. This role offers flexibility, including remote work options, and serves as a gateway to various industries. The salary for this position ranges from $29,990 to $37,510, with a midpoint of $33,730.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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