How much does a Workforce Management Analyst I make in Somerville, AL? The average Workforce Management Analyst I salary in Somerville, AL is $50,272 as of May 28, 2024, but the range typically falls between $43,924 and $59,027. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Workforce Management Analyst I Salary | $38,144 | Somerville,AL | May 28, 2024 |
25th Percentile Workforce Management Analyst I Salary | $43,924 | Somerville,AL | May 28, 2024 |
50th Percentile Workforce Management Analyst I Salary | $50,272 | Somerville,AL | May 28, 2024 |
75th Percentile Workforce Management Analyst I Salary | $59,027 | Somerville,AL | May 28, 2024 |
90th Percentile Workforce Management Analyst I Salary | $66,998 | Somerville,AL | May 28, 2024 |
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What Should I Pay?
The Workforce Management Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Workforce Management Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Workforce Management Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Workforce Management Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Workforce Management Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
0 - 2 years experience
Bachelor's Degree
2 - 4 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
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About Somerville, Alabama Somerville is a town in Morgan County, Alabama, United States. It is included in the Decatur Metropolitan Area, as well as the Huntsville-Decatur Comb....More
Somerville, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Somerville, Alabama
Workforce Management Analyst I Salary in popular cities: Birmingham, Montgomery, Mobile
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