How much does a Concierge Manager make in the United States? The average Concierge Manager salary in the United States is $35,350 as of September 26, 2022, but the range typically falls between $26,989 and $43,795. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Concierge Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Concierge Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Concierge Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Concierge Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Concierge Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2022 Salary.com)... View full job description
Aramark provides food, facilities management, and uniform services to education, healthcare, business and industry, sports, leisure, and corrections clients in North America and internationally. It operates in three segments: Food and Support Services United States, Food and Support Services International, and Uniform ... More
Fiscal Year Ended in 2021
What does a Concierge Manager do?
Concierge Manager in New London, CT
Name a time when you provided outstanding guest service.
December 14, 2019
Concierge Manager in Birmingham, AL
Represents property management in resolving any guest related situation.
December 11, 2019
Concierge Manager in Lake Charles, LA
Trained and coached the guest services agents in their performance on a regular basis.
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Concierge Manager in the United States. The base salary for Concierge Manager ranges from $26,989 to $43,795 with the average base salary of $35,350. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $28,465 to $44,118 with the average total cash compensation of $35,611.