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Contact Center Traffic and Scheduling Assistant Salaries in Ottawa, ON

• What is the average Contact Center Traffic and Scheduling Assistant salary for Ottawa, ON?
  How much does a Contact Center Traffic and Scheduling Assistant in Ottawa, ON make? The median annual Contact Center Traffic and Scheduling Assistant salary in Ottawa, ON is C$57,512, as of September 23, 2026, with a range usually between C$51,055-C$64,248 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Contact Center Traffic and Scheduling Assistant may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Contact Center Traffic and Scheduling Assistant in Ottawa, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Contact Center Traffic and Scheduling Assistant in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Contact Center Traffic and Scheduling Assistant in Ottawa, ON are expected to make less than the median.
  Source: HR Reported data as of September 23, 2026

• Job Description for Contact Center Traffic and Scheduling Assistant
  Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View full job description

• Similar Job titles to Contact Center Traffic and Scheduling Assistant
  • Contact Center Director
  • Contact Center Manager
  • Contact Center Representative I
  • Contact Center Senior Manager
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  • Contact Center Traffic and Scheduling Analyst II
  • Contact Center Traffic and Scheduling Analyst III
  • Contact Center Traffic and Scheduling Manager

• Level of Education
  • Contact Center Traffic and Scheduling Assistant Salaries with No Diploma
  • Contact Center Traffic and Scheduling Assistant Salaries with a High School Diploma or Technical Certificate
  • Contact Center Traffic and Scheduling Assistant Salaries with an Associate's Degree
  • Contact Center Traffic and Scheduling Assistant Salaries with a Bachelor's Degree
  • Contact Center Traffic and Scheduling Assistant Salaries with a Master's Degree or MBA
  • Contact Center Traffic and Scheduling Assistant Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Contact Center Traffic and Scheduling Assistant in Canada
  • Fredericton, NB Contact Center Traffic and Scheduling Assistant
  • Moncton, NB Contact Center Traffic and Scheduling Assistant
  • Halifax, NS Contact Center Traffic and Scheduling Assistant
  • Oshawa, ON Contact Center Traffic and Scheduling Assistant
  • Ottawa, ON Contact Center Traffic and Scheduling Assistant
  • Charlottetown, PE Contact Center Traffic and Scheduling Assistant
  • Montreal, QC Contact Center Traffic and Scheduling Assistant
  • Quebec, QC Contact Center Traffic and Scheduling Assistant
  • Sherbrooke, QC Contact Center Traffic and Scheduling Assistant

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• Categories that include Contact Center Traffic and Scheduling Assistant
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  • Customer Services

• Contact Center Traffic and Scheduling Assistant Salaries by Province in Canada
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• Logistics Jobs by Salary Range
  • <$30K
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  • >$100K