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Contact Center Traffic and Scheduling Assistant Salary in the United States

How much does a Contact Center Traffic and Scheduling Assistant make in the United States?

As of March 01, 2026, the average salary for a Contact Center Traffic and Scheduling Assistant in the United States is $44,399 per year, which breaks down to an hourly rate of $21.

However, a Contact Center Traffic and Scheduling Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $63,416
  • Majority Range (25th-75th percentile): $41,268 to $54,353
  • Entry-Level (10th percentile): $38,417
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View as table View as graph 25% $41,268 10% $38,417 90% $63,416 75% $54,353 $44,399 50%(Median) Didn’t find job title? Click

Contact Center Traffic and Scheduling Assistant Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $54,353 $4,529 $1,045 $26
Average $44,399 $3,700 $854 $21
25th Percentile $41,268 $3,439 $794 $20
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Key Factors That Influence Contact Center Traffic and Scheduling Assistant Salaries

A Contact Center Traffic and Scheduling Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Traffic and Scheduling Assistant Salaries?

Experience is a primary driver of a Contact Center Traffic and Scheduling Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Traffic and Scheduling Assistant (1-3 years): $44,399
  • Contact Center Traffic and Scheduling Senior Assistant (3-5 years): $52,344
  • Contact Center Traffic and Scheduling Supervisor (5+ years): $80,702
  • Contact Center Traffic and Scheduling Manager (5+ years): $116,622
Job Role Years of Experience Average Salary
Contact Center Traffic and Scheduling Assistant1-3 years$44,399
Contact Center Traffic and Scheduling Senior Assistant3-5 years$52,344
Contact Center Traffic and Scheduling Supervisor5+ years$80,702
Contact Center Traffic and Scheduling Manager5+ years$116,622
$44,399 Contact C...
$52,344 Contact C...
$80,702 Contact C...
$116,622 Contact C...
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What Am I Worth?

Top Paying Cities for Contact Center Traffic and Scheduling Assistants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $56,000
  • San Francisco: $55,450
  • Oakland: $54,220

Contact Center Traffic and Scheduling Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Traffic and Scheduling Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on March 01, 2026
$41,268
Average $44,399/year
$54,353
$3,439
Average $3,700/month
$4,529
$794
Average $854/week
$1,045
$20
Average $21/hour
$26
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $54,353 $4,529 $1,045 $26
Average $44,399 $3,700 $854 $21
25th Percentile $41,268 $3,439 $794 $20

Contact Center Traffic and Scheduling Assistant Salary Growth & Career Path

Contact Center Traffic and Scheduling Assistant
Contact Center Scheduling Supervisor
Contact Center Traffic and Scheduling Senior Assistant
Contact Center Scheduling Manager
Contact Center Traffic and Scheduling Manager

Promotions are the fastest way to increase your earnings. As a Contact Center Traffic and Scheduling Assistant, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Contact Center Traffic and Scheduling Assistant Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Contact Center Scheduling Supervisor $78,747 77%
Contact Center Traffic and Scheduling Senior Assistant $52,344 18%

Salaries of jobs related to Contact Center Traffic and Scheduling Assistant

Most common benefits for Contact Center Traffic and Scheduling Assistant

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Pension
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Common company salaries for Contact Center Traffic and Scheduling Assistant

Here are companies hiring for Contact Center Traffic and Scheduling Assistant and their salaries, click below for more details.

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Ready to take the next step in your career? Browse thousands of current Contact Center Traffic and Scheduling Assistant job openings on our job board. Use the search bar below to find your perfect match.

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FAQ about Contact Center Traffic and Scheduling Assistant

1. Where can a Contact Center Traffic and Scheduling Assistant earn the most?

A Contact Center Traffic and Scheduling Assistant's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Traffic and Scheduling Assistant earns the most in San Jose, CA, where the annual salary of a Contact Center Traffic and Scheduling Assistant is $56,000.

2. What is the highest pay for Contact Center Traffic and Scheduling Assistant?

The highest pay for Contact Center Traffic and Scheduling Assistant is $63,416.

3. What is the lowest pay for Contact Center Traffic and Scheduling Assistant?

The lowest pay for Contact Center Traffic and Scheduling Assistant is $38,417.

4. What are the responsibilities of Contact Center Traffic and Scheduling Assistant?

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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