1. What is the average salary of a Contact Center Traffic and Scheduling Assistant?
The average annual salary of Contact Center Traffic and Scheduling Assistant is $44,070.
In case you are finding an easy salary calculator,
the average hourly pay of Contact Center Traffic and Scheduling Assistant is $21;
the average weekly pay of Contact Center Traffic and Scheduling Assistant is $848;
the average monthly pay of Contact Center Traffic and Scheduling Assistant is $3,673.
2. Where can a Contact Center Traffic and Scheduling Assistant earn the most?
A Contact Center Traffic and Scheduling Assistant's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Contact Center Traffic and Scheduling Assistant earns the most in San Jose, CA, where the annual salary of a Contact Center Traffic and Scheduling Assistant is $55,585.
3. What is the highest pay for Contact Center Traffic and Scheduling Assistant?
The highest pay for Contact Center Traffic and Scheduling Assistant is $48,479.
4. What is the lowest pay for Contact Center Traffic and Scheduling Assistant?
The lowest pay for Contact Center Traffic and Scheduling Assistant is $35,181.
5. What are the responsibilities of Contact Center Traffic and Scheduling Assistant?
Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.