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Contact Center Traffic and Scheduling Assistant Salary in the United States

How much does a Contact Center Traffic and Scheduling Assistant make in the United States?

As of August 01, 2026, the average salary for a Contact Center Traffic and Scheduling Assistant in the United States is $44,448 per year, which breaks down to an hourly rate of $21.

However, a Contact Center Traffic and Scheduling Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $63,554
  • Majority Range (25th-75th percentile): $41,316 to $54,449
  • Entry-Level (10th percentile): $38,464
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Contact Center Traffic and Scheduling Assistant Salaries

A Contact Center Traffic and Scheduling Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Center Traffic and Scheduling Assistant Salaries?

Experience is a primary driver of a Contact Center Traffic and Scheduling Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Contact Center Traffic and Scheduling Assistant (1-3 years): $44,448
  • Contact Center Traffic and Scheduling Senior Assistant (3-5 years): $52,360
  • Contact Center Traffic and Scheduling Supervisor (5+ years): $80,732
  • Contact Center Traffic and Scheduling Manager (5+ years): $116,726
Job Role Years of Experience Average Salary
Contact Center Traffic and Scheduling Assistant1-3 years$44,448
Contact Center Traffic and Scheduling Senior Assistant3-5 years$52,360
Contact Center Traffic and Scheduling Supervisor5+ years$80,732
Contact Center Traffic and Scheduling Manager5+ years$116,726
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How Do Contact Center Traffic and Scheduling Assistants Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Center Traffic and Scheduling Assistants. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $49,213.
  • California: $49,026.
  • Massachusetts: $48,373.

Top Paying Cities for Contact Center Traffic and Scheduling Assistant

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $56,062
  • San Francisco: $55,448
  • Oakland: $54,280

Contact Center Traffic and Scheduling Assistant Salary by Company Size: Startups vs. Enterprise

Contact Center Traffic and Scheduling Assistant salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $49,757. While startup companies pay approximate $42,093.

Contact Center Traffic and Scheduling Assistant Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $42,093
Growth Stage 51~500 $44,519
Established 501~5000 $48,049
Enterprise 5000+ $49,757

Contact Center Traffic and Scheduling Assistant Salary by Industry: Top Paying Sectors

For Contact Center Traffic and Scheduling Assistant roles, the industry you choose can affect earning potential by as much as 58% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 30% above the average. In contrast, Contact Center Traffic and Scheduling Assistant positions in Insurance or Transportation typically offer lower base pay, as these industries often view Contact Center Traffic and Scheduling Assistant as a support function rather than a direct revenue driver.

The top paying industries for a Contact Center Traffic and Scheduling Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$57,782$28.030%
Biotechnology$55,560$27.025%
Business Services$53,338$26.020%
Chemicals$52,449$25.018%
Construction$51,115$25.015%

Contact Center Traffic and Scheduling Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Center Traffic and Scheduling Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$41,316
Average $44,448/year
$54,449
$3,443
Average $3,704/month
$4,537
$795
Average $855/week
$1,047
$20
Average $21/hour
$26
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $54,449 $4,537 $1,047 $26
Average $44,448 $3,704 $855 $21
25th Percentile $41,316 $3,443 $795 $20

Contact Center Traffic and Scheduling Assistant Salary Growth & Career Path

Contact Center Traffic and Scheduling Assistant

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a Contact Center Traffic and Scheduling Assistant, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
Contact Center Scheduling Supervisor $78,766 77%
Contact Center Traffic and Scheduling Senior Assistant $52,360 18%

Most common benefits for Contact Center Traffic and Scheduling Assistant

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Contact Center Traffic and Scheduling Assistant

Here are companies hiring for Contact Center Traffic and Scheduling Assistant and their salaries, click below for more details.

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FAQ about Contact Center Traffic and Scheduling Assistant

1. Where can a Contact Center Traffic and Scheduling Assistant earn the most?

A Contact Center Traffic and Scheduling Assistant's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Contact Center Traffic and Scheduling Assistant earns the most in San Jose, CA, where the annual salary of a Contact Center Traffic and Scheduling Assistant is $56,062.

2. What is the highest pay for Contact Center Traffic and Scheduling Assistant?

The highest pay for Contact Center Traffic and Scheduling Assistant is $63,554.

3. What is the lowest pay for Contact Center Traffic and Scheduling Assistant?

The lowest pay for Contact Center Traffic and Scheduling Assistant is $38,464.

4. What are the responsibilities of Contact Center Traffic and Scheduling Assistant?

Assists with monitoring inbound call traffic to ensure efficient distribution of calls to representatives. Coordinates with other teams when overflow occurs, and inbound traffic must be redirected. Assists with monitoring, balancing, and redirecting inbound traffic in a timely manner to ensure customer satisfaction. Generates and provides call volume reports to leadership. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.

5. What industry pays the highest salary for Contact Center Traffic and Scheduling Assistant?

The Aerospace & Defense industry offers the highest average compensation for Contact Center Traffic and Scheduling Assistant roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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