As of July 01, 2026, the average salary for a CRM Program Specialist I in Massachusetts is $73,063 per year, which breaks down to an hourly rate of $35.
However, a CRM Program Specialist I's salary can vary significantly. Here’s a look at the typical salary range:
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CRM Program Specialist I Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $79,744 | $6,645 | $1,534 | $38 |
| Average | $73,063 | $6,089 | $1,405 | $35 |
| 25th Percentile | $63,432 | $5,286 | $1,220 | $30 |
Aquent - Boston, MA
Softbank Investment Advisers - Boston, MA
BMC Software - Brighton, MA
Whitman-Hanson Regional School District - Whitman, MA
A CRM Program Specialist I's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a CRM Program Specialist I's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| CRM Program Specialist I | 0-2 years | $73,063 |
| CRM Program Specialist II | 2-4 years | $85,051 |
| CRM Program Specialist III | 4-7 years | $113,989 |
| CRM Program Specialist IV | 7+ years | $143,389 |
| CRM Program Specialist V | 7-10 years | $160,166 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CRM Program Specialist Is. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
CRM Program Specialist I salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $81,720. While startup companies pay approximate $69,111.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $69,111 |
| Growth Stage | 51~500 | $73,096 |
| Established | 501~5000 | $78,917 |
| Enterprise | 5000+ | $81,720 |
For CRM Program Specialist I roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Business Services sectors offer the strongest compensation, at 50% above the average. In contrast, CRM Program Specialist positions in Financial Services or Transportation typically offer lower base pay, as these industries often view CRM Program Specialist I as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $109,595 | $53.0 | 50% |
| Business Services | $102,288 | $49.0 | 40% |
| Telecom | $102,288 | $49.0 | 40% |
| Aerospace & Defense | $98,635 | $47.0 | 35% |
| Media | $94,982 | $46.0 | 30% |
Understanding how a CRM Program Specialist I's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $79,744 | $6,645 | $1,534 | $38 |
| Average | $73,063 | $6,089 | $1,405 | $35 |
| 25th Percentile | $63,432 | $5,286 | $1,220 | $30 |
Promotions are the fastest way to increase your earnings. As a CRM Program Specialist I, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Account Executive - Advertising | $84,514 | 16% |
| CRM Program Specialist II | $85,051 | 16% |
| Account Manager II | $86,262 | 18% |
| Account Executive - Home Care | $79,781 | 9% |
Ready to take the next step in your career? Browse thousands of current CRM Program Specialist I job openings on our job board. Use the search bar below to find your perfect match.
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