Customer Experience Manager Salaries in Kitchener, ON
Alternate Job Titles: Customer Experience Strategy Manager
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How much does a Customer Experience Manager in Kitchener, ON make? The median annual Customer Experience Manager salary in Kitchener, ON is C$131,657, as of June 25, 2026, with a range usually between C$108,317-C$157,174 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Experience Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Experience Manager in Kitchener, ON.
This chart describes the expected percentage of people who perform the job of Customer Experience Manager in Kitchener, Ontario that make less than that annual salary. For example the median expected annual pay for a typical Customer Experience Manager in Kitchener, ON is C$131,657, so 50% of the people who perform the job of Customer Experience Manager in Kitchener, ON are expected to make less than C$131,657.
Source: HR Reported data as of June 25, 2026
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This chart describes the expected percentage of people who perform the job of Customer Experience Manager in Kitchener, ON that make less than that salary. For example 50% of the people who perform the job of Customer Experience Manager in Kitchener, ON are expected to make less than the median.
Source: HR Reported data as of June 25, 2026
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Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Customer Experience Manager Salaries with No Diploma
- Customer Experience Manager Salaries with a High School Diploma or Technical Certificate
- Customer Experience Manager Salaries with an Associate's Degree
- Customer Experience Manager Salaries with a Bachelor's Degree
- Customer Experience Manager Salaries with a Master's Degree or MBA
- Customer Experience Manager Salaries with a JD, MD, PhD or Equivalent
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