Ontario Customer Experience Manager Salaries

    • How much does a Customer Experience Manager make in Ontario? Ontario Customer Experience Manager salaries vary greatly from town to town. See below for Customer Experience Manager salaries, bonus and benefits information for 9 cities in the Ontario area.

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Customer Experience Manager's Annual Base Salary
Job Title Salary Location Date Updated
Customer Experience Manager C$113,798 Hamilton, ON February 27, 2023
Customer Experience Manager C$114,132 Kitchener, ON February 27, 2023
Customer Experience Manager C$113,435 London, ON February 27, 2023
Customer Experience Manager C$116,822 Oshawa, ON February 27, 2023
Customer Experience Manager C$101,272 Ottawa, ON February 27, 2023
Customer Experience Manager C$109,645 Sudbury, ON February 27, 2023
Customer Experience Manager C$112,256 Thunder Bay, ON February 27, 2023
Customer Experience Manager C$111,238 Toronto, ON February 27, 2023
Customer Experience Manager C$116,267 Windsor, ON February 27, 2023
    • Manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

      Alternate Job Titles: Customer Experience Strategy Manager
      Categories: Customer Services , Marketing , Retail/Wholesale , Sales