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Alberta Customer Service Manager Salaries

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  Alberta in Canada
  • Customer Service Manager Salaries in Calgary, AB
  • Customer Service Manager Salaries in Edmonton, AB
  • Customer Service Manager Salaries in Fort McMurray, AB
  • Customer Service Manager Salaries in Lethbridge, AB
  • Customer Service Manager Salaries in Red Deer, AB
  
  

  View CA National Average Customer Service Manager Salaries

• Customer Service Manager Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Most Popular Cities for Customer Service Manager in Canada
  • Fredericton, NB Customer Service Manager
  • Moncton, NB Customer Service Manager
  • Halifax, NS Customer Service Manager
  • Oshawa, ON Customer Service Manager
  • Ottawa, ON Customer Service Manager
  • Charlottetown, PE Customer Service Manager
  • Montreal, QC Customer Service Manager
  • Quebec, QC Customer Service Manager
  • Sherbrooke, QC Customer Service Manager

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• Job Description for Customer Service Manager
  Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Typically requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

  Alternate Job Titles: Customer Care Manager,Customer Support Services Manager
  Categories: Customer Services , Retail/Wholesale , Sales