Customer Service Manager Salaries in Canada
Alternate Job Titles: Customer Care Manager, Customer Support Services Manager
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How much does a Customer Service Manager in Canada make? The median annual Customer Service Manager salary in Canada is C$107,430, as of December 24, 2024, with a range usually between C$92,951-C$123,865 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Manager in Canada.
This chart describes the expected percentage of people who perform the job of Customer Service Manager that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Manager in Canada is C$107,430, so 50% of the people who perform the job of Customer Service Manager in Canada are expected to make less than C$107,430.
Source: HR Reported data as of December 24, 2024
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This chart describes the expected percentage of people who perform the job of Customer Service Manager in , that make less than that salary. For example 50% of the people who perform the job of Customer Service Manager in are expected to make less than the median.
Source: HR Reported data as of December 24, 2024
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Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitors and measures service metrics and utilize to develop standards, improvements, or changes to process. Makes recommendations for changes to products or services based on customer feedback and requests. Typically requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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